Associate DevOps Engineer II

Software development is undergoing a massive shift, and we are evolving alongside it. At clearer.io, our goal is to empower online retailers to excel across search, discovery, and customer experience. Achieving this requires our technology foundation to continuously adapt. Artificial intelligence is no longer just a coding assistant; it is fundamentally transforming how digital products are built, deployed, and maintained. We actively integrate autonomous workflows, modern infrastructure, and fresh perspectives on modern development environments. Operating in parallel with fast-moving platforms like Shopify, keeping pace with innovation is essential to our daily operations.

Because of this, we are looking forward rather than staying stuck in past practices. We seek forward-thinking engineers who thrive on rapid technological evolution and view continuous change as an opportunity to innovate rather than a challenge to manage.

your impact

Behind every seamless store load, targeted product discovery, and flawless feature deployment lies robust infrastructure—and that is precisely where your role begins. Joining us as an Associate DevOps Engineer II, you will maintain and strengthen our cloud ecosystem supporting Clearer, Boost Commerce, REVIEWS.io, and Influence, ensuring high reliability for global merchants while empowering engineering teams to deploy faster and safer. Working alongside seasoned professionals, you will continuously build expertise across Infrastructure-as-Code, CI/CD automation, and modern monitoring tools on live systems.

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what you'll do

• Implement and manage Infrastructure-as-Code using Amazon CDK and Terraform.

• Assist in automating cloud infrastructure provisioning and configuration management.

• Improve monitoring, logging, and alerting for system reliability.

• Support deployments and optimize container orchestration in Kubernetes (EKS) & ECS.

• Participate in root cause analysis and resolution of system issues.

• Collaborate with development teams to improve CI/CD processes and efficiency.

• Continue to develop expertise in AWS services and cloud architecture.

what you'll bring

• Bachelor’s degree in Computer Science, Engineering, or equivalent and 0-1 years of relevant experience is required. Alternatively, an equivalent combination of education and experience is required.

• Experience with e-commerce and with specific experience of Shopify a plus!

• Hands-on experience with AWS services such as EC2, S3, CloudFront, RDS, Lambda, and SQS.

• Knowledge of CI/CD tools like AWS CodePipelines, GitHub Actions, Jenkins, or similar.

• Experience with Infrastructure-as-Code tools (AWS CDK, CloudFormation or Terraform).

• Understanding of containerization, orchestration, and Kubernetes fundamentals.

• Proficiency in at least one scripting language (Python, Bash, or similar).

• Comfortable using AI assistants (e.g. Claude, GitHub Copilot) in your daily work - to write and debug scripts, draft infrastructure code and learn new tools faster - with the judgment to review, test and understand AI output before it goes anywhere near production.

Don't tick every box? Apply anyway. We hire for potential and mindset as much as experience - if this role excites you, we want to hear from you.

life at clearer.io eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on.

We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own — so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide.

We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners.

We care about doing the work properly: listening first, building second and shipping quickly where it matters. Results matter more than rhetoric.

What guides us day to day:

• Customers at the heart: we obsess over their needs so we can grow together

• Purposeful progress: we don't settle - we take initiative and embrace bold thinking

• Endless innovation: we refine, improve, and take meaningful action

• Always open: we build trust through transparency and global collaboration

clear benefits Everyone, everywhere

• Your birthday off - a full paid day, just for you, every year

• Give Back Day - a paid day each year to volunteer for a cause you care about

• Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards

• Clearer Together - employees who exemplifies our values wins a fully-funded 5-night trip to one of our global offices (Sydney, Berlin, Leicester, Irvine or Ho Chi Minh City)

• Stopover - travelling near one of our offices? Once a year we'll fund a day with the local team

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• 100% Remote Culture: Work from anywhere in Vietnam that brings you happiness.

• Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.

• Wellness Allowance: Support for classes promoting physical and mental health.

• Time Off: 20 days/year, in addition to Vietnam holidays.

• MacBook Provided.

• Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.

• Continuous Learning: Technical and general workshops, online resources.

• Health and Wellness Benefits: Generali Health Care, annual check-up.

• International Exposure: Enhance expertise and English communication skills.

a fair shot for everyone

We're committed to a fair and inclusive hiring experience. Hiring decisions at clearer.io are based on skills, experience and role requirements - nothing else. If you need any adjustments during the interview process, just tell us; it won't affect your application.

If you believe eCommerce growth should be simpler, smarter and clearer - we'd love to hear from you. Apply now.

Working hour: Monthly rotation: 8AM - 5PM in 2 weeks, 3PM - 12PM in 2 weeks

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