IT Support Engineer

We are looking for an IT Support Engineer to join our in-house IT team, supporting employees across our Head Office and construction sites throughout Ireland.

This is an excellent opportunity to join a growing business where you'll play a key role in delivering reliable IT support, maintaining secure systems, and ensuring new starters and project teams have everything they need to work efficiently.

What You'll Do

• Provide first and second-line IT support to employees across the business

• Manage and resolve IT support tickets in a timely and professional manner

• Set up laptops, desktops, mobile phones, and user accounts for new starters

• Configure and deploy IT equipment for Head Office and construction site offices

• Install and maintain printers, monitors, docking stations, and networking equipment

• Support Microsoft 365, Outlook, Teams, SharePoint, and Windows environments

• Manage user accounts, permissions, and access controls

• Maintain IT asset registers and equipment inventories

• Assist with IT security, including device security, password management, antivirus, and security best practices

• Troubleshoot hardware, software, networking, and connectivity issues

• Support the setup and relocation of site offices, ensuring all IT systems are operational

• Liaise with external IT suppliers and service providers when required

• Assist with system upgrades, software rollouts, and continuous improvement projects

• Produce clear documentation and user guides where required

What We're Looking For

• Experience in an IT Support, Helpdesk, or IT Systems Engineer role

• Strong knowledge of Microsoft Windows and Microsoft 365

• Experience setting up and supporting laptops, desktops, printers, and mobile devices

• Good understanding of networking fundamentals (Wi-Fi, switches, VPNs, TCP/IP)

• Experience with Active Directory, Microsoft Entra ID (Azure AD), and user account administration

• Strong troubleshooting and problem-solving skills

• Excellent communication and customer service skills

• Ability to prioritise multiple support requests in a fast-paced environment

• Full driving licence and willingness to travel to project sites across Ireland when required

• Experience within the construction industry is advantageous but not essential

What You'll Get

• Company Phone & Laptop

• Pension Scheme

• Career progression opportunities

• Ongoing training and professional development

• Opportunity to work across Head Office and major construction projects

• Work with one of Ireland's leading construction firms

Interested in joining Conack? APPLY TODAY!