Computer Systems Analyst (Assessor)
Shelby County Memphis, Tennessee, United States · $56K–$76K/yr
Government Administration · 10,001+ employees
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About the role
The analyst is responsible for assessing, installing, and maintaining microcomputer hardware and software while providing technical support for GIS and database systems. They also coordinate with vendors, manage network configurations, and supervise technical staff to ensure operational efficiency.
What they look for
Requirements
Candidates must possess a bachelor's degree in computer science, GIS, or a related field, along with at least four years of relevant experience. Proficiency in ArcGIS, database management, and programming languages like Visual Basic is required.
Full description
Position Summary
Works independently or in charge of lead capacity to be responsible for assessing hardware/software needs and configuration systems installing and modifications quality control and assurance of data and testing and debugging new and ongoing programs and operating systems. Range of responsibility includes all personal computers as well as all minicomputers at the divisional or office of the elected official level with GIS functionality.
Pay Grade: 54
Salary Commensurate with Experience and Education
Minimum Qualifications
- Four (4) years’ experience in data analysis, systems administration, cadastral mapping, hardware and software maintenance and application development and programming; AND
- Bachelor’s degree from an accredited college or university in computer science, geographic information systems, geography, civil engineering or a closely related field; OR
- An equivalent combination of related education and/or experience.
- PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities
- Analyzes and defines the current and future microcomputer hardware and software needs of the organization, including the evaluation, installation, testing, and debugging of hardware and software.
- Coordinates the acquisition and installation of all microcomputers and Local Area Networks (LANs) in the department.
- Formulates logical statements of business problems and devises procedures for solution through systems utilization.
- Serves as technical resource on data processing systems to all units of the operation within the organization.
- Acts as liaison with vendors to plan microcomputer hardware/software needs and to resolve problems.
- Acts as liaison with other departments coordinating shared GIS information.
- Prepares a variety of reports and correspondence relating to data systems assessments, recommendations, and resolution of operating problems.
- Monitors employee progress and program effectiveness while organizing and conducting training in specialized PC applications, evaluating needs, and recommending external training as necessary.
- Manages data system applications for mainframe and personal computer systems, including database management, Windows, backup, restore, diagnostic utilities, and network operating systems.
- Formulates and defines specifications for complex operating software programming applications or modifies and maintains complex existing applications.
- Supervises, trains, and evaluates Computer Systems Technician, Office Systems Technician, and/or other employees of a lesser classification, if needed.
- Establishes and maintains documentation and procedures of in-house techniques in the form of a user’s manual.
- Performs other related duties as assigned or directed.
KSAs
- Knowledge of ARCGIS 10.3 or higher.
- Knowledge of Microsoft operating systems.
- Knowledge of Oracle database applications and Microsoft SQL.
- Skilled in visual basic application development.
- Knowledge of GIS as related to cadastral mapping and assessor information systems; feature classes; conversion of coordinate systems; and import/export datasets.
- Ability to maintain short-term and long-term plans for technical programs.
- Knowledge of applications system analysis/programming activities for microcomputers.
- Knowledge of latest hardware/software technologies and their application in a departmental data processing environment.
- Knowledge of hardware/software interfacing products.
- Ability to formulate logical statements of business and devise methods to resolve them.
- Ability to communicate orally and in writing technical and no technical information for users; management and vendors.
- Ability to perform comprehensive planning; feasibility studies and technical report writing.
- Ability to develop and implement revisions to data system programs to meet the needs of the organization.
- Ability to develop and maintain long-term plans for software and hardware requirements for single and multi-user database.
- Ability to interact professionally with co-workers, vendors, management and others with whom contact is engaged.
- Knowledge of budget planning and extension as related to computers.
- Skilled in the use of personal computer software products, including work processors, operating systems; database managers, spreadsheets, backup/restore/diagnostic utilities and networking operating systems, etc.
Disclaimer
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.
Shelby County Resident Disclaimer
All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of Corrections or the Fire Department.
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