KION Group

Controls Engineer Technical Support (Nights)

KION Group Atlanta, Georgia, United States

Machinery Manufacturing · 10,001+ employees

Yesterday
Mid (2-5 yrs) Full-time United States
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About the role

Provide remote technical support for material handling systems by troubleshooting schematics and PLC logic. Participate in system integration tasks and recommend improvements for productivity and customer satisfaction.

What they look for

Controls Engineering Technical Support Material Handling Schematic Troubleshooting PLC Logic Allen Bradley Logix Controls Hardware Siemens PLC Modicon PLC Customer Service Hardware Integration Software Integration System Troubleshooting

Requirements

Requires a Bachelor's degree and at least 2 years of experience in a related field. Must have proficiency with Allen Bradley Logix PLC platforms and controls hardware troubleshooting.

Benefits

Career Development Competitive Compensation

Full description

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.

We offer:

  • Career Development 
  • Competitive Compensation and Benefits 
  • Pay Transparency 
  • Global Opportunities 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ 

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will do in This Role:

  • Participates in the support of semi-complex systems that integrate hardware and software.
  • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
  • Provides troubleshooting expertise to Dematic's customers
  • Travel between 20-30% to different customer locations which may include weekends and overtime

 

What We are Looking For:

  • Bachelor's Degree
  • 2+ year's experience in a related field providing Customer Service Support 
  • Experience with Allen Bradley Logix PLC controls platforms
  • Experience with controls hardware troubleshooting
  • Siemens and Modicon PLC experience a plus