Senior Technical Support Engineer II Project Management Office
Emerson Mandaluyong, Metro Manila, Philippines
Automation Machinery Manufacturing · 10,001+ employees
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About the role
Manage customer projects from order handover through closeout, coordinating customers, suppliers, factories, and internal teams to meet scope, schedule, quality, and commercial objectives. Monitor manufacturing, testing, inspections, documentation, and shipments while managing risks, resolving issues, and supporting customer satisfaction and project profitability.
What they look for
Requirements
Requires a bachelor's degree in an engineering-related field and at least five years of relevant experience in project management, procurement, order management, or project proposals. Candidates should know Incoterms, trade compliance, commercial terms and conditions, process-control engineering specifications, and Microsoft Office; flow measurement product knowledge is a plus.
Benefits
Full description
If you are a Senior Technical Support Engineer professional looking for an opportunity to grow your career, this gives you the chance to manage and execute customer projects from order handover through project closeout, ensuring on-time delivery, quality compliance, customer satisfaction, and project profitability. In this role, you will ensure projects are delivered on schedule, within scope, and in compliance with customer requirements while proactively managing risks, resolving issues, and maintaining strong customer relationships throughout the project lifecycle.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
In This Role, Your Responsibilities Will Be:
- Manage and execute customer projects, ensuring delivery within scope, schedule, and quality requirements.
- Coordinate with customers, suppliers, factories, and internal teams to align project requirements and milestones.
- Monitor manufacturing, testing, inspection, documentation, and shipment activities to ensure on-time project completion.
- Support project commercial objectives by obtaining pricing, managing changes, and maintaining profitability.
- Identify project risks and drive mitigation actions to minimize impacts on cost, scope, and schedule.
- Facilitate customer inspections and proactively resolve project issues to ensure positive customer experience.
Who You Are:
You are driven to deliver results and exhibit passion and enthusiasm to get things done. You can manage complexities, analyze risks, and be keen on scheduled timelines. You collaborate efficiently with different teams to achieve common goals. You embrace challenges and seize opportunities with urgency, determination and high energy.
For This Role, You Will Need:
- Bachelor's degree in Instrumentation, Chemical, Mechanical, Electrical, or any Engineering-related courses.
- At least 5 years of relevant experience in Project Management, Procurement, Order Management, and Project Proposals.
- Knowledge of Incoterms, Trade Compliance, and Commercial Terms and Conditions.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Knowledge of engineering specifications related to process control.
Preferred Qualifications that Set You Apart
- Knowledge of Flow Measurement Products is a plus.
Our Culture and Commitment To You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
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