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Founding Product Designer

True Talent Solutions Partners New York, New York, United States · $170K–$220K/yr

6 h ago
product-designer Senior (5-10 yrs) Full-time United States
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About the role

You will own the end-to-end product design for an enterprise-grade claims operations platform, focusing on complex workflows and AI-agent interactions. You will collaborate with product and engineering teams to translate customer needs into intuitive, implementation-ready designs.

What they look for

Product Design UX Design User Research Prototyping Design Systems Data-informed Design Behavioral Analytics AI Interaction Design Human-in-the-loop Technical Software Design Workflow Optimization Product Analytics Heat Maps User Interviews Claude Lovable

Requirements

The role requires five to eight years of product design experience, specifically with early-stage startups and dense, technical software. Candidates should have a strong portfolio demonstrating UX ownership and hands-on experience with AI prototyping tools.

Full description

About the Role

Join an early-stage AI insurtech startup as its first product designer, working closely with product and engineering. You will shape an enterprise-grade claims operations platform, making complex workflows easier for insurance professionals and helping users understand and guide AI-powered work.

What You'll Do

  • Own the end-to-end experience across claims workspaces, dashboards, and other customer-facing product surfaces.
  • Use product analytics, heat maps, user interviews, and direct observation to identify workflow problems and guide improvements.
  • Partner with product leadership and engineering to translate customer needs into clear workflows and implementation-ready designs.
  • Design AI agent interactions that show users what the system did, what information it used, and where human review or intervention is needed.
  • Lead product design from discovery through delivery as the platform evolves for larger insurance organizations.
  • Establish design principles and a design system, and use AI prototyping tools to test ideas and improve workflows.

What We're Looking For

  • Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.
  • A portfolio demonstrating UX ownership of dense, technical software used regularly by operational teams.
  • Experience simplifying complex workflows through user research and data-informed design, including behavioral analytics or heat maps.
  • Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
  • Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus.
  • Experience designing AI and human-in-the-loop interactions or building a design system is beneficial.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are accepted, but new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.

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