New Zealand Clinical Research

Salesforce Administrator

New Zealand Clinical Research Waitematā, Auckland, New Zealand

Research Services · 201-500 employees

Yesterday
salesforce Mid (2-5 yrs) Full-time New Zealand
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About the role

You will manage the day-to-day operations, enhancements, and optimization of the OASIS Salesforce platform. This includes building scalable solutions, managing user permissions, creating automation, and supporting business growth through data insights.

What they look for

Salesforce Administration Salesforce Flow Platform automation User management Data quality System performance monitoring Reporting Dashboards Jira Confluence Data migration Stakeholder management Problem-solving Pipeline management

Requirements

The role requires a Salesforce Administrator Certification (ADM-201) and proven experience in platform administration. Strong proficiency in Salesforce Flows, automation, and experience with tools like Jira and Confluence are essential.

Benefits

Discretionary bonus opportunities Generous referral bonuses Retail discounts & deals Trans Tasman network Leadership development A.I. tools and training On the job learning pathways Workplace wellbeing connectedness program Generous leave policy

Full description

About the Role

Join NZCR's Digital/Platform team and take ownership of the day-to-day management, enhancement, and optimisation of our OASIS Salesforce platform. Working closely with internal study teams, data specialists, trainers, and external project teams, you'll build scalable solutions, improve user experience, and support ongoing business growth.

Key Responsibilities

  • Manage users, profiles, permissions, roles, and licences
  • Build and maintain Salesforce objects, fields, and layouts
  • Create workflows and automation using Salesforce Flow
  • Develop dashboards, reports, and data insights
  • Monitor system performance and conduct platform audits
  • Partner with vendors and project teams on enhancements
  • Support and train users across the business
  • Maintain data quality, integrity, and security
  • Assist with data migration and cleansing activities
  • Ensure Salesforce best practice and compliance standards

Skills & Experience

  • Required: Salesforce Administrator Certification (ADM-201)
  • Experience administering Salesforce platforms
  • Strong knowledge of Flows and platform automation
  • Experience with Jira, Confluence, and data tools
  • Great problem-solving and stakeholder skills
  • Pipeline Management

Benefits

  • Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
  • Growth - Trans Tasman network; leadership development; A.I. tools and training; on the job learning pathways
  • Wellbeing - workplace wellbeing connectedness program, with a generous leave policy and entitlements available from day 1 of joining.
  • Reputation - NZCR is globally respected for advancing global health. Join us and you’ll accelerate your career while helping sponsors, CRO's and patients

solve their most important problems.

About NZCR

Established in 2­020 through the merger of Auckland Clinical Studies (ACS) and Christchurch Clinical Studies Trust (CCST), NZCR is at the forefront of early-phase clinical research in New Zealand. With over 35 years of combined research excellence, we have successfully completed 750 trials involving 15,000 participants, showcasing our commitment to advancing medical research. Our physician-led, world-class research units in Auckland, Christchurch, Wellington, and Hamilton conduct complex studies in both healthy participants and patient populations. Partnering with global pharmaceutical and biotech companies, we deliver excellence in clinical research and explore potential new medicines. Recognizing the pivotal role of study participants, NZCR prioritizes their safety and comfort through detailed study information, expert clinical care, and comprehensive support services.

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