Air New Zealand

Materials Quality Assurance Support Engineer

Air New Zealand Christchurch, Canterbury, New Zealand

Airlines and Aviation · 10,001+ employees

3 h ago
support-engineer Senior (5-10 yrs) Full-time New Zealand
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About the role

The Support Engineer ensures aircraft materials and equipment meet rigorous quality, safety, and regulatory standards. They also review technical documentation and collaborate with internal teams and vendors to resolve quality issues and support operational efficiency.

What they look for

Aircraft engineering Quality assurance Regulatory compliance SAP Technical documentation Service bulletins Maintenance data Supply chain operations Problem-solving Attention to detail Communication skills Safety standards Vendor management Process improvement

Requirements

Candidates must have an Aircraft Engineering trade qualification or equivalent with at least five years of relevant experience. Proficiency in SAP and experience with technical records and Service Bulletins are essential for this role.

Benefits

Discounted travel opportunities FlexiLeave Discounted medical insurance Wellbeing support Learning and development opportunities Employee discounts

Full description

Job Description

Kia ora!

Every aircraft journey relies on the right parts being available, compliant and ready when they're needed. As a Support Engineer in our Materials Quality Assurance (QA) team, you'll play a vital role in keeping Air New Zealand's aircraft operating safely and efficiently.

Based in Christchurch, this permanent, full-time opportunity sits within our Supply Chain Operations team. You'll help ensure aircraft materials, Air New Zealand-owned products and external vendor equipment meet rigorous quality and regulatory standards, while identifying opportunities to deliver value for the airline.

At Air New Zealand, we connect friends and whānau across Aotearoa and the world. You'll be part of a collaborative operational environment where technical expertise, sound judgement and attention to detail make a real difference. With changing priorities and critical aircraft requirements, no two days are quite the same.

How you'll make an impact

  • Ensure aircraft materials and equipment meet Air New Zealand's quality, safety and regulatory requirements
  • Review technical documentation, including Service Bulletins and approved maintenance data, to support accurate compliance decisions
  • Help deliver timely material processing to minimise delays and support aircraft availability
  • Identify opportunities to improve processes, reduce costs and maintain high quality standards
  • Maintain accurate records and material information using SAP

Work closely with internal teams and external vendors to resolve quality issues and support operational priorities.

What you'll bring

You'll enjoy combining your aircraft engineering knowledge with a strong quality mindset and a practical approach to problem-solving.

Ideally, you'll have:

  • A completed Aircraft Engineering trade qualification or equivalent, with at least five years of relevant trade experience
  • Strong attention to detail and a commitment to maintaining high standards of safety and compliance
  • Proficiency in SAP and confidence working with technical records and documentation
  • Experience reviewing Service Bulletins and other approved or acceptable technical data
  • Clear written and verbal communication skills, with the ability to engage effectively across different teams
  • The ability to manage competing priorities, meet tight deadlines and maintain accuracy under pressure
  • A proactive, collaborative approach, with the confidence to work independently when needed.

If you bring most of this experience, along with transferable skills and the drive to grow, we'd love to hear from you.

Why join Air New Zealand?

We want our people to live their best lives, with benefits that support their wellbeing, development and time outside work.

  • Discounted travel opportunities for you, your friends and whānau
  • FlexiLeave, giving you the option to purchase up to four additional weeks of leave each year
  • Access to discounted medical insurance options and wellbeing support
  • Learning and development opportunities to grow your technical expertise and career
  • A range of employee discounts across travel, retail and lifestyle providers.

Ready for take-off?

If you're passionate about aviation safety, take pride in getting the details right and enjoy solving challenges that keep an airline moving, we'd love to hear from you.

Bring your expertise to a team where your work directly supports aircraft readiness and helps connect people across Aotearoa and beyond.

Please apply online through the Air New Zealand Careers site with your CV.

Applications close Tuesday 24th November 2026.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

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