Lead Site Reliability Engineer - Payments

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ABOUT THE JOB:

As a Lead Site Reliability Engineer at Banked, you'll be building the foundation of our system. You'll build the infrastructure and core services of our platform and CI/CD and will ensure the reliability of our mission-critical system and API's. You'll empower other engineers to build scalable, reliable, and observable systems. You'll also solve a series of interesting technical problems. We're using tools like Google Cloud, K8s, Istio, Terraform, GitHub, ArgoCD to enable our engineering team.

We're also focused on building a highly observable and auditable eco-system to operate in. We don't expect people to be experts with all of the technology we use or to immediately be able to pick up all the tasks we might ask of them. We want to build an environment where people can learn and grow openly, where failure is accepted as a part of learning and there's enough support to help people be successful.

YOUR JOB RESPONSIBILITIES 

• Be working to improve all aspects of application reliability, including monitoring, alerting, and deployment

• Write code, build tools and help our engineering teams to adopt them. You'll focus on increasing productivity, reliability, security, and observability

• Help the team improve engineering standards, tooling, and process through mentoring, guidance, and collaboration

• Be part of the first response team in dealing with incidents and issues our platform

• Help build a culture of DevOps in engineering, where engineers own their code throughout its lifetime

• Work with other engineers and product managers across the company to prioritize, build, measure, and iterate new features/products.

• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILL AND EXPERIENCE 

• Significant experience in communicating and working with software teams, and working towards building inclusive, fun environments

• Significant experience in building and operating scalable, mission-critical environments

• Significant experience working with and supporting wider engineering teams with a variety of needs and experience levels

• Experience with public cloud environments (Google Cloud and AWS)

• Experience with Kubernetes

• Experience building scalable deployment pipelines using tools like ArgoCD, GitHub, and Terraform

• A track record of building maintainable and easy to operate systems

THE BENEFITS AND PERKS 

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits. 

1. Generous compensation and benefit package  

• Attractive salary  

• 20-day paid annual leave and 7-day paid sick leave 

• 13th month salary and Annual Performance Bonus 

• Premium healthcare for yourself and family members 

• Monthly allowance for team activities 

• Premium welcome kit and occasional gifts of appreciation 

• Extra benefits on your work anniversary 

2. Exciting career and development opportunities   

• Large scale products with modern technologies in banking domain 

• Clear roadmap for career advancement in both technical and leadership pathways 

• Access to digital learning platform such as Udemy 

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP) 

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers) 

• Professional banking qualifications through the Career Qualified in Banking (CQiB) program accredited by FINSIA. 

• Sponsored English course with native teachers 

• Opportunity for training in Australia 

3. Professional and engaging working environment   

• Hybrid working model and excellent work-life balance 

• State-of-the-art & modern Agile office 

• Food and beverages in the office pantry 

• Employee Assistance Program to improve your physical and mental health 

• Annual team activities and company events 

• A solid and talented team behind you – great people who love what they do 

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE 

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. 

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process. 

CLOUD-FIRST  

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!  

If this excites you, let's have a chat over a cup of coffee! 

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

 

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.