UX Designer

JD - UX Designer Contractor (7-10 yrs)

This role supports the design of intuitive, high‑quality user interfaces across desktop, tablet, and native mobile platforms throughout the implementation lifecycle. It involves creating wireframes, iterative mockups, and UX/UI deliverables grounded in human‑centered design principles and insights from UX research to help articulate the intended user experience. The role ensures designs align with brand standards, the internal design system, and the end‑to‑end user journey. Working closely with Senior Designers, Product owners, researchers, content strategists, and business and technology partners, this role supports discovery and solution development efforts. It helps translate business and user needs into clear UX documentation, stories, and acceptance criteria within Agile teams, and presents design work and rationale with guidance from senior designers and UX leaders.

Key Responsibilities

• Design of experiences during the implementation phase of the project, including the development of wireframes, mock-ups and other project deliverables to illustrate the intended user experience.

• Design interactive user interfaces for complex mobile app journeys and familiarity working within design systems and its application to mobile environments.

• Present design ideas, including rationale based on research and best practices, to the product development team and other key stakeholders.

• Participate in peer design reviews/critique, giving and receiving constructive feedback.

• Present design ideas, including rationale based on research and best practices, to the product development team and other key stakeholders.

Required Qualifications

• Bachelor’s degree or equivalent required.

• 7-10 years of relevant experience required.

• Knowledge of human-centered design process, web best-practices and relevant disciplines, including information architecture, interaction and visual design.

• Proficient with design tools, design thinking, systems thinking, and agile methodology

• Experience working with industry standard visualization tools and software (e.g. Figma, Sketch, Mural, Adobe Creative Suite, etc.).

• Understanding of mobile interaction patterns (gestures, navigation models, touch targets)

• Experience designing for different screen sizes, orientations, and device capabilities

• Familiarity with app performance, loading states, motion, and responsiveness considerations

• Knowledge of accessibility standards for mobile (WCAG AA/AAA)

• Proficient prototyping and mockup skills to convey ideas and concepts.

• Strong written and verbal communications skills, including the ability to clearly articulate creative concepts and rationale.

• Working knowledge of design fundamentals such as color theory, composition, branding, typography and web design standards.

• Ability to work in both waterfall and agile project processes.

Preferred Qualifications

• A portfolio of professional UX design experience for digital products or services.

• Experience with user centered principles and techniques including design sprints, co-creation methods, behavioural design and research, service design and research.

• Experience designing transactional or complex interactions with consumer and/or B2B platforms.

• Ability to interpret product requirements documents from a user-centered perspective.

• Working knowledge of usability testing and other research methods.

• Working knowledge of basic HTML/CSS and experience inspecting and validating QA/test environments

• Experience working with industry standard data visualization tools and software, including Tableau, High Charts, Power BI, etc.

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.