Senior Business Analyst, Corporate Project Management Office

Overview

Senior Business Analyst, Corporate Project Management Office

Strategy and Transformation, Office of the CAO

Status: Regular Full Time

Hiring Range: $94,455 to $106,262 per annum (plus comprehensive benefits, where applicable)

Work Mode: Hybrid *see below for more details about this work mode.

The Corporate Project Management Office (CPMO) supports the successful delivery of strategic and transformational initiatives across the Region of Peel.

As a Senior Business Analyst, you will act as an integrator, facilitator, and analytical specialist, helping bridge the gap between organizational priorities and project solutions. Working closely with project managers, business leaders, and stakeholders, you will lead business analysis activities that support the development, implementation, and continuous improvement of programs, services, processes, and technology solutions.

This role requires strong analytical thinking, stakeholder engagement, facilitation, and problem-solving skills to ensure project outcomes align with business needs and deliver measurable value.

What You Will Do

• Work closely with stakeholders to understand business needs, priorities, opportunities, and challenges.

• Support the development of business cases required for project approval and investment decisions.

• Facilitate the identification, planning, measurement, and tracking of project benefits to support value realization.

• Elicit, analyze, validate, and document business requirements using a variety of techniques, including interviews, workshops, process reviews, and facilitated sessions.

• Translate business requirements into detailed functional and technical specifications.

• Gather, model, and analyze data to support decision-making and project deliverables.

• Break down complex business problems and ambiguous requirements into practical, implementable solutions.

• Develop and maintain process maps, business workflows, data models, diagrams, and other analytical documentation.

• Assess current-state operations and identify opportunities to improve efficiency, effectiveness, and service delivery.

• Evaluate solution options and provide recommendations based on business needs, risks, costs, and expected outcomes.

• Support the development of procurement documentation, including scopes of work and requirements specifications.

• Facilitate stakeholder workshops, brainstorming sessions, and lessons learned discussions.

• Conduct research and benchmarking activities to identify leading practices and opportunities for improvement.

• Support project governance activities, including risk identification, assessment, and mitigation planning.

• Contribute to organizational change management activities that support the successful adoption of project solutions.

• Foster collaboration and consensus among diverse stakeholder groups while navigating competing priorities and perspectives.

What You Bring

• Undergraduate degree in Business, Finance, Mathematics, Statistics, Accounting, Information Management Systems, or a related discipline, combined with a minimum of five (5) years of related experience. An equivalent combination of education and experience may be considered.

• Demonstrated experience supporting complex projects, business transformation initiatives, or process improvement efforts.

• Strong understanding of business analysis principles, methodologies, tools, and best practices.

• Experience gathering, documenting, analyzing, and validating business and technical requirements.

• Knowledge of project and program management methodologies, including Agile, Waterfall, Lean, Scrum, and Kanban.

• Advanced proficiency with Microsoft Office applications, particularly PowerPoint, Excel, MS Project, and Planner, as well as Visio and Power BI.

• Strong facilitation, stakeholder engagement, communication, and relationship-building skills.

• Ability to work effectively with staff at all levels of the organization, including senior leadership.

• Proven analytical and problem-solving skills with the ability to evaluate complex business and operational challenges.

• Ability to manage multiple priorities and deliver results in a fast-paced environment.

• Excellent written, verbal, and presentation skills.

• Experience supporting organizational change and continuous improvement initiatives.

Preferred Qualifications

• Certified Business Analysis Professional (CBAP) designation.

• Organizational Change Management certification or equivalent designation.

• Lean or Six Sigma Green Belt certification, or equivalent continuous improvement credentials.

Why Join the CPMO?

The Corporate Project Management Office supports enterprise projects and initiatives that advance organizational priorities and improve service delivery. The team partners with divisions across the Region to strengthen project outcomes, improve business processes, and support evidence-based decision-making.

This role offers the opportunity to work on complex, cross-functional initiatives, collaborate with diverse stakeholders, and contribute to projects that support the Region's strategic objectives.

Guided by our values of Care, Collaboration, Inclusion, Transparency, and Leadership, we are committed to creating an environment where employees can contribute meaningful work, build strong relationships, and support positive outcomes for our organization and community.

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If you are a collaborative and results-oriented professional with a passion for business analysis, continuous improvement, and transformational change, we encourage you to apply.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.