Lead QA

JOB SUMMARY: This job holder must conduct daily factory in-line and final furniture inspections at his assigned factory location. In addition, he must perform any required in-line furniture tests. His/her goal is to ensure proper production controls are being enforced by the vendor’s own QA team; and to correct and trouble shoot any manufacturing, production problems found. He/she must also insure he has adequate staff coverage within each factory.

KEY RESPONSIBILITIES:

• Must be fair and sound in handling issues while dealing with subordinates.
• Must understand the business, the goals and expectations of the company to its vendors and employees.
• Adapt to AQL inspection my assuring that products are shipped with the same quality level as expected.
• Understand the QA processes of the factory and establish a technical and business rapport with the vendor’s factory production team and line staff.
• Execute daily furniture in-line and final inspections in accordance with WSI procedures.
• Provide accurate and timely quality control reports to your immediate supervisor.
• Keep the QAM well informed of any potential issues that will affect quality or delivery.
• Must have control on references (MCS and MCP’s) or documents (PDS-Product data sheet or weekly production schedule) and make sure the QA team has the latest references and documents.
• Must review the approved reference from the DCP (as signed by finishing engineer or finishing staff), call out any issues of variation and discoloration.
• Must provide full cooperation with the director’s assistant in terms of inputs and information for documentation purposes.
• Must have the right tools to perform the job;• Lead a factory QA team and provide a good example.
• Must be fair and sound in handling issues while dealing with subordinates.
• Train and coach junior staff to perform their assigned tasks.
• Cross check production loading and schedules with the vendor’s production team on daily basis in order to ensure adequate WSI QC staffing.
• Ensure QC staff is properly deployed within the factory to give the best coverage.
• Assist the QA manager to determine daily/weekly QC manpower arrangements.
• Ensure required documents/MCS/MCP/Test Reports maintained at the factory level atall times.
• Follow up on any quality corrective or preventive action plans proposed by WSI or thefactory/vendor and produce verification documents once the process is fixed.
• Conduct ISTA in-house package drop testing and in-house construction test whenrequired.
• Attend product handover meetings and pilot runs conducted by the furniture technical team.
• Understand wood species / glue specifications/board requirements and MC controls.
• Know how to calibrate your MC pin tester properly.
• Ensure the testing tools, equipment are properly issued and return.
• Evaluate any direct reports on quarterly and annual basis.

DESIRABLE QUALIFICATIONS & COMPETENCIES:

Basic Skills required

• Understand furniture quality control processes and systems.
• Minimum of 3-5 years of wooden furniture manufacturing experience or technica lsupervisory role with proven responsibility for over 2 technical/QC staff working under his/her supervision.
• Able to read and understand engineering drawings with some skills in Auto Cad.
• Knowledge of testing tools and furniture production equipment applications.

General Skills Required

• Effective communication & report writing skills in English communication skill is essential but not necessary.
• Good interpersonal skills.
• Excellent analytical abilities in solving production problem.
• Good eyesight.
• Good leadership capabilities to lead small group of QA team.
• Able to develop and train Quality team.
• Good Initiative, able to work under high pressure working environment
• Team Player, excellent initiative and responsible person

This role will be based in Surabaya/Malang/other East Java area

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.

Today, we are a USD 5 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

The South East Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.