Cloud Platform Support Engineer (Azure Operations)

Company Description

AmaliTech is a global consulting and technology services provider, enabling businesses to scale their digital capabilities, accelerate innovation, and bridge critical tech talent gaps.

With a team of over 500 professionals operating across Germany, the US, Ghana, and Rwanda, we blend the strategic insight of tier-one consulting expertise with the technical excellence of certified software engineers and data scientists to deliver digital solutions at globally competitive rates.

Our services-spanning consulting, AI, data analytics, cloud transformation, cybersecurity, web & app development, and managed services-are tailored to meet the unique needs of our clients while ensuring smooth, real-time collaboration across global teams.

As a social business, we reinvest our surplus into initiatives that advance skill-building and inclusion in the tech space in sub-Saharan Africa.

Job Description

As a Cloud Platform Support Engineer (Azure Operations), you will support and operate enterprise Azure services, covering monitoring, incident response and request fulfilment across Azure networking/security, Azure Kubernetes Service (AKS), Azure Virtual Desktop (AVD) and Azure Monitor.

Key Responsibilities

• Monitor and troubleshoot Azure platform health using Azure Monitor, Log Analytics, alerts and workbooks
• Triage and resolve incidents for Azure networking, security controls, AKS and Azure Virtual Desktop, and escalate with clear evidence
• Fulfil approved access and configuration requests (Azure RBAC, subscription and resource access) following standards
• Operate and support AKS and AVD environments (baseline checks, common break/fix, service health validation)
• Maintain Azure operational runbooks and troubleshooting guides; improve monitoring signals and dashboards.

Qualifications

• BSc in Computer Science, Computer Engineering, IT, or a related field
• At least 3 years of professional experience in support on Azure operations, including monitoring, incident response and troubleshooting
• Production Azure operations experience (monitoring, incident response, and troubleshooting)
• Strong knowledge of Azure RBAC and subscription/resource access patterns
• Azure networking fundamentals (VNets, DNS, NSGs, UDRs, private endpoints) and common connectivity troubleshooting
• Azure Monitor and Log Analytics skills (KQL basics, alerts, dashboards/workbooks)
• Hands-on support exposure to AKS and/or Azure Virtual Desktop (core concepts, common operational issues)
• Azure automation using PowerShell and/or Azure CLI (repeatable ops tasks)
• Azure cost analysis
• Security-aware operations (least privilege).

Additional Information

How To Apply

Interested and qualified applicants should complete the application process via AmaliTech Careers. Application deadline is October 30, 2026.

Documents required for applying:

• Latest copy of CV (mandatory, PDF format)
• Other certificates (optional, PDF format) 

Recruitment Process

• Application
• Online Interview(s)
• Job offer

Perks

• Pension benefits (Tier 1, 2, Provident fund)
• Bonuses and end-of-year package
• Internet data allocation for remote work
• Medical insurance
• Lunch Allowance
• Employee welfare benefits (for weddings, funerals)
• Employee bonding activities (bi-monthly happy hour, sporting activities)

What To Expect

Working with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job. You have the opportunity to build an international IT career and work with global IT companies.

For any enquiries, call us Mon - Fri, 8 am to 4 pm, at M +233 59 394 6537  E

• Department: Service Centre