IT Product Manager AMS //Mumbai // 5-8 Yrs

About the client:

Join the Mumbai-based technology hub of a global insurance powerhouse, where innovation meets the stability of a leading international group. This captive IT organization serves as a critical engine for the group’s worldwide digital transformation, leveraging a startup-inspired mindset to build complex, customer-centric insurance solutions. We are currently facilitating the search for high-caliber talent to join this inclusive, performance-driven environment that offers structured career roadmaps, bespoke professional development, and the opportunity to impact a global value chain.

Designation : IT Product Manager AMS

Location: Hiranandani Garden, Powai, Mumbai

Only candidates currently residing in Mumbai or those willing to relocate to Mumbai should apply.

Role Description:

• Supporting smooth application operation and development of small enhancements for multiple applications

• Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups

• Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility

• Escalation management regarding tickets or general issues, set up alignment calls with customers

• Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing

• Advising business departments or IT colleagues on service offerings

• Collaborating in transition projects and in the further development of the service in general

• Creating and maintaining procedures for existing processes and documentation around knowledge management, compliance regulations and vulnerability remediation

• Ensuring compliance based on internal and external regulations

Requirements

Required Skills and Tools :

• University degree in IT or business information management or equivalent qualification

• Sound IT software development and cloud infrastructure experience as well as quality and result orientation

• Basic Experience in managing external service providers ideally in an offshore model

• Ability to think in a global meta-organizational as well as networked manner

• Talent in capture things quickly as well as structure and orchestrate topics

• Strong planning, coordination and organizational skills to ensure smooth AMS processes and as well to assist the Service Manager or the customer directly

• Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas

• Confidence, assertiveness and strong commitment

• Fluent command of Business English

• “Cultural awareness”

Benefits

Job Location: Hiranandani Garden,Powai,Mumbai

Only candidates currently residing in Mumbai or those willing to relocate to Mumbai should apply.

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