HEXAWARE

Business Analyst - Manufacturing

HEXAWARE United States

IT Services and IT Consulting · 10,001+ employees

8 h ago
business-analyst Principal (10+ yrs) Full-time United States
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About the role

The Technical Functional Analyst will bridge the gap between business and technology teams by managing Pega case management workflows and integrations. They are responsible for supporting large-scale systems, performing defect triage, and ensuring production stabilization within the Medicaid and healthcare domain.

What they look for

Pega Medicaid Healthcare Eligibility And Enrollment Case Management Workflows Integrations Production Support Troubleshooting UAT SIT Defect Triage Root Cause Analysis SQL Power BI PBA/CSA Certification

Requirements

Candidates must have at least 15 years of experience in technical functional analysis with deep expertise in Pega and healthcare eligibility processes. Strong proficiency in SQL, Power BI, and Pega certifications (PBA/CSA) are highly preferred for this role.

Full description

Role: Business Analyst

Location – Atlanta, GA- Onsite

Note: Client is looking for minimum of 15 years of experience with Healthcare background with Pega skills.

Job Description:

We are now looking for a Technical Functional Analyst (TFAL) with strong expertise in both Pega and Medicaid/Healthcare. This role requires a candidate who can effectively bridge the gap between business and technology teams, with hands-on experience in eligibility and enrollment processes, as well as a strong understanding of Pega case management, workflows, integrations, and production support.

Key Requirements:

  • 15+ years of Technical Functional Analyst or Business Systems Analyst experience.
  • Mandatory Healthcare OR Eligibility & Enrollment domain expertise, including:
  • Eligibility Determination
  • Enrollment Lifecycle Management
  • Renewals and Redeterminations
  • Case Management
  • Notices and Correspondence
  • Stacking and Benefit Determination
  • Mandatory Pega expertise, including:
  • Pega Case Management
  • Workflows and Business Processes
  • Decision Rules
  • Routing and Assignments
  • Integrations and Interfaces
  • Production Support and Troubleshooting
  • Experience supporting large-scale systems.
  • Strong experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders.
  • Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization.
  • Strong SQL and Power BI skills are preferred.
  • Pega certifications (PBA/CSA) are highly preferred.

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