Solutions Architect Infra

The SA will be the head technical leader for the project team working closely with the site engineers, technicians and other project management resources for both internal and external team members. Qualified candidates will possess deep experience in the data center and/or telecommunications & network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, including; data center infrastructure, telecommunications distribution systems, structured cabling, outside plant, space and power planning & datacenter infrastructure management (DCIM), managed services and connectivity solutions.

RESPONSIBILITIES

· Serve as the technical design and architectural expert across the organization’s Data Center Solutions’ portfolio

· Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities

· Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Data Center Solutions’ global managed services and infrastructure solutions portfolio.

· Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives

· Serve as a deal architect for multi-faceted, multi-technology solutions

· Partner with other subject matter experts and solution architects/engineers within the company to build the customer solution

· Develop and deliver technical presentations with customers and tailor content to audience as appropriate

· Author and deliver datacenter designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.

· Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Data Center Solutions versus its competitors.

· Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.

· Provide technical leadership and design guides/updates for the project team at site based upon the SOW contracts for the services offered and/or as requested by the program team.

· Training and mentoring for other engineering and technical resources associated with the project and/or as needed for the global data center program.

· Develop and/ or maintain relationships with equipment / product venders / suppliers to ensure solutions provided are current and have the warranties and support that position the company as a “Preferred” vendor of any solution proposed.

DESIRED SKILLS AND EXPERIENCE

· BS or BA in Engineering or Computer Science or equivalent work experience

· Strong business acumen and understanding of clients datacenter and infrastructure related business goals and challenges to ensure proper translation of the client’s needs into technology solutions

· 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various infrastructure architectures related to Hyper-scale and large-scale datacenter deployments.

· Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required

· Experience in the development and implementation of Data Center infrastruce, distributed telecommunications systems, data center connectivity and/or managed network solutions with accountability for end-to-end delivery

· Ability to present both technical and non-technical information to broad audiences

· Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.

· Effective written communication skills.

· Proven experience with one or more of the following Network Communications and Architectures solutions:

o Datacenter & Building Infrastructure

· Structured Cabling (copper, fiber - installation and testing)

· Outside & inside plant

· Telecommunications distribution systems

· Wireless Access Points

· Space Planning & DCIM

· Cabinets & Raceways

· Rack/Stack

· Power Requirements

· Network Assessment Tools

o Managed Services

· Managed Network Services (LAN, WAN, Connectivity and Build out, Operations, DCIM)

Certifications Current and valid industry certifications in one or more of the following preferred

· BICSI (RCDD)

· Certified Data Center Design Professional (CDCDPTM)

· Certified Data Center Audit Professional (CDCAPTM)

· Cisco (Datacenter & Infrastructure certifications)

· CompTIA

· CNET

· PMP, ITIL

KEY TECHNOLOGIES · Data Center

· Structured Cabling

· Network Architecture

· Telecommunications

Key Manufactures · Cisco

· Corning

· Commscope

· Corning

· Panduit

Additional Desired Technology Experience : · Data Center

· Hyperscale

· Structured Cabling

o OSP/ISP

o Copper & Fiber (installation, testing)

· LAN/WAN

o Cisco

o Commscope

· Building Management System & Security

· Datacenter transformation – Cloud, on-prem, hybrid

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.