Sales Engineer (West)
Echo San Francisco, California, United States
Computer and Network Security · 51-200 employees
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About the role
You will act as a technical expert partnering with Account Executives to lead discovery calls, deliver product demos, and design technical solutions. Additionally, you will support proof of concepts and provide feedback to Product and Engineering teams to help close strategic deals.
What they look for
Requirements
Candidates must have 4+ years of experience in a pre-sales role and a strong technical background with cloud environment familiarity. Excellent communication skills and the ability to thrive in a fast-paced startup environment are essential.
Full description
As a Sales Engineer (SE) at Echo, you will act as the technical expert and trusted advisor throughout the sales cycle. You’ll partner closely with Sales, Product, and Engineering to demonstrate Echo’s value, translate customer needs into technical solutions, and help close strategic deals.
Responsibilities:
- Partner with Account Executives throughout the full sales cycle, from discovery to close
- Lead technical discovery calls to understand customer environments, challenges, and requirements
- Deliver compelling product demos and presentations tailored to customer use cases
- Design and explain technical solutions that align with customer needs and business goals
- Answer technical questions, handle objections, and support RFPs / security questionnaires
- Act as the voice of the customer, providing feedback to Product and Engineering teams
- Support proof of concepts (POCs) and trials, ensuring successful evaluations
- Stay up to date on Echo’s product, roadmap, and competitive landscape
Requirements:
- 4+ years of experience as a Sales Engineer, Solutions Engineer, or similar pre-sales role
- Strong technical background with the ability to quickly understand complex systems
- Experience working with cloud environments (AWS, GCP, Azure) – advantage
- Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Customer-first mindset with strong problem-solving skills
- Comfortable working in a fast-paced startup environment and wearing multiple hats
- Ability to work cross-functionally with Sales, Product, and Engineering
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