Junior Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As a Junior Business Analyst with Capgemini, you will support the analysis and documentation of business needs for digital and content-focused initiatives. You will help maintain accurate requirements and CMS content, track activities in Jira, and work closely with colleagues to ensure high-quality and timely delivery.

In this role you will:

• Support the collection, clarification, and documentation of business requirements.

• Assist in preparing user stories, acceptance criteria, process notes, and functional documentation.

• Perform CMS content updates and quality checks in line with agreed standards.

• Review content and documentation for accuracy, consistency, and completeness.

• Create meeting notes, action lists, and concise project updates.

• Maintain requirements, tasks, and follow-up actions in Jira.

• Support backlog refinement and requirement traceability activities.

• Coordinate with business, content, development, and testing colleagues.

• Escalate unclear requirements, risks, or inconsistencies in a timely manner.

• Contribute to continuous improvement of templates, documentation, and working practices.

Your Profile

• Initial professional experience in business analysis, content operations, project support, or a related area.

• Strong attention to detail and commitment to producing accurate work.

• Practical exposure to CMS content work or digital-content administration.

• Ability to organize information and produce clear, structured documentation.

• Familiarity with Jira or a comparable task-management tool.

• Good written English and the ability to communicate clearly in an international environment.

• Strong work ethic, reliability, and ownership of assigned tasks.

• Curiosity and willingness to learn business analysis methods and digital-delivery practices.

• Ability to manage priorities and meet deadlines with appropriate guidance.

• Collaborative, proactive, and service-oriented approach.

Nice to have

• Exposure to Drupal or another enterprise CMS.

• Basic understanding of Agile delivery and user stories.

• Experience supporting web or digital projects.

• Knowledge of content-quality or accessibility principles.

What you will love about working here

• Scale & Impact: Contribute to complex transformation initiatives across diverse industries

• Learning & Development: Benefit from a dedicated Business Analysis Curriculum, personalized digital learning paths, and certification programs

• Flexibility & Balance: Benefit from hybrid working policies that allow you to manage your time and work location effectively.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com