Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Build Tool Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a proactive approach to identifying problems, analyzing system components, and delivering timely solutions to ensure smooth and uninterrupted business operations. The position demands continuous engagement with multiple system elements, requiring adaptability and a keen eye for detail to maintain system integrity and performance throughout the day.

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to understand system dependencies and impact of issues. - Document findings and resolutions clearly to support knowledge sharing within the team. - Assist junior team members by providing guidance and support in troubleshooting activities. - Continuously monitor system health and escalate issues when necessary to maintain service levels.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Build Tool. - Strong problem-solving skills with the ability to analyze complex system issues. - Experience in monitoring and troubleshooting software applications in a production environment. - Ability to work with logs, alerts, and diagnostic tools to identify root causes. - Good communication skills to effectively collaborate with technical and non-technical stakeholders. - Familiarity with version control systems and deployment processes.

Additional Information: - The candidate should have minimum 3 years of experience in Data Build Tool. - This position is based at our BDC6F - SEZ office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

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