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The Closing Gap

Business Analyst – General Insurance

The Closing Gap Chennai, Tamil Nadu, India

Education · 2-10 employees

Apr 01
business-analyst Senior (5-10 yrs) Full-time India
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About the role

The Business Analyst will collaborate with stakeholders to gather and document requirements while translating business needs into functional specifications. They will also support UAT, conduct gap analysis, and ensure the successful delivery of insurance-related projects.

What they look for

Business Analysis General Insurance Property & Casualty Policy Administration Claims Underwriting Billing Systems Requirement Gathering Functional Specifications User Stories Gap Analysis UAT Agile Scrum MS Visio JIRA

Requirements

Candidates must have 5-8 years of experience as a Business Analyst with strong domain expertise in General Insurance or Property & Casualty. Proficiency in tools like MS Visio, JIRA, and Confluence, along with experience in Agile or Waterfall environments, is required.

Full description

Job Title: Business Analyst – General Insurance (P&C)

Location: Chennai – Tharamani

Work Mode: Work from Office (WFO)

Experience: 5–8 Years

Open Positions: 2

Notice Period: Immediate / Short Notice Preferred

About the Role

We are seeking an experienced Business Analyst with strong domain expertise in General Insurance (Property & Casualty). This role requires close collaboration with business stakeholders and technical teams to ensure accurate requirement gathering, analysis, and delivery of high-quality solutions aligned with business objectives.

Key Responsibilities

  • Collaborate with business stakeholders to gather, analyze, and document business requirements
  • Translate business needs into detailed functional specifications and user stories
  • Work closely with development and QA teams to ensure correct implementation of requirements
  • Conduct gap analysis and recommend process improvements
  • Support User Acceptance Testing (UAT) and ensure business sign-off
  • Prepare and maintain documentation including BRDs, FRDs, workflows, and process diagrams
  • Facilitate stakeholder meetings, workshops, and requirement discussions
  • Ensure timely and high-quality delivery of assigned projects

Required Skills & Qualifications

  • 5–8 years of experience as a Business Analyst
  • Strong domain expertise in General Insurance / Property & Casualty (P&C)
  • Hands-on experience in one or more areas: policy administration, claims, underwriting, or billing systems
  • Excellent communication and stakeholder management skills
  • Strong analytical thinking and problem-solving abilities
  • Experience working in Agile/Scrum or Waterfall environments
  • Proficiency in tools such as MS Visio, Excel, Word, JIRA, and Confluence

Preferred Skills

  • Exposure to digital insurance platforms or transformation initiatives
  • Understanding of regulatory and compliance frameworks in insurance
  • Experience working with cross-functional and geographically distributed teams

Why Join Us

  • Opportunity to work on impactful insurance transformation projects
  • Collaborative and growth-oriented work environment
  • Exposure to modern tools, frameworks, and enterprise-level systems

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