Senior Associate Engineer, Data Centre
Singtel Group Kuala Lumpur, Kuala Lumpur, Malaysia
Telecommunications · 10,001+ employees
About the role
The Senior Associate Engineer is responsible for the daily execution, monitoring, and automation of batch jobs using BMC Control-M within a data center environment. They must also handle incident escalations, generate operational reports, and provide support during disaster recovery exercises.
What they look for
Requirements
Candidates should hold at least a Diploma in IT or Computer Science with 1-3 years of experience in data center operations. Proficiency in BMC Control-M scheduling and the ability to work 12-hour rotational shifts are essential requirements.
Full description
Be a part of something BIG!
We are hiring a Senior Associate Engineer, Data Centre to be based in our KL office. In this role, you are responsible to perform daily operations role and ensure day-to-day smooth execution and continuous operations.
Make an Impact by:
- Experience in job flow schedule scenarios in BMC Control-M
- Able to create job flows using Control-M Workspace
- Worked with Control-M scheduler
- Plan, develop, integrate, and automate application and operating system tasks through an automated batch scheduler (e.g. BMC Control-M) with focus on efficiency and automation.
- Responsible for creating reference architectures, best practices and procedures and will setup, monitor and schedule batch jobs across multiple applications and operating systems.
- Working on request based on the service request (SR) or change request (CR) from Singtel customer/stakeholder or SA.
- Control-m batch job execution and monitoring.
- Batch output & event handling
- Prompt incident identification, escalation & reporting
- Backup operations
- Generate daily/weekly/monthly/yearly/ad-hoc reports when required
- Adhere to all operational & physical security procedures
- Provide operational support during DR Exercises
- Maintain records required to work towards acceptable audit rating
- Any other operational related duties as assigned
- Perform callouts and escalation as per the work instructions and/or when the situation requires it by communicating the appropriate information effectively to the relevant support and/or customer.
Skills for Success:
- Minimum Diploma in IT or Computer Science.
- Minimum 1-3 years' experience of DC Operations. However, fresh graduates who demonstrate good attitude and are willing to learn are strongly welcome to apply.
- Familiar with Data Centre & Server Operations Support is an added advantage.
- Good knowledge in BMC Control M scheduling, Batch Job Processing, Report Generation and DR Support is a plus.
- Able to work under a 12-hour shift on rotational basis.
- Able to multi-task and work under pressure with positive work attitude.
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