Application Engineer Post-Sales - Optical Inspection Systems (CH)
Delvitech Mendrisio, Ticino, Switzerland
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About the role
The Application Engineer will install, commission, and provide technical support for AI-based optical inspection systems at customer sites. Responsibilities include troubleshooting technical issues, training operators, and documenting all service activities.
What they look for
Requirements
Candidates should have a technical diploma in electronics or equivalent experience in industrial equipment servicing. Strong diagnostic skills, clear communication, and the willingness to travel internationally for 30-40% of the time are required.
Benefits
Full description
Install, commission and support Delvitech's AI optical inspection systems at customer sites, solving technical issues on the production line.
Job Summary
Our Service and Application team is looking for an Application Engineer (Post-Sales) who will be responsible for the installation, commissioning and technical support of our optical inspection systems used on SMT electronics assembly lines.
After an initial training and shadowing period, you will manage service interventions from preparation to final verification, keeping customers informed on the progress of activities and taking on increasingly complex assignments with the support of our internal team.
Key Responsibilities
- Installation and commissioning: install and commission our systems at customer sites and verify their correct operation.
- Configuration: set up and optimize inspection programs according to the customer's products and processes.
- Troubleshooting: diagnose and resolve technical, software and application issues, both on site and remotely.
- Training: train operators and technical staff on the use of the system.
- Service: carry out the maintenance, upgrade and verification activities required throughout the system's life cycle.
- Documentation and escalation: document all activities performed and involve the internal team when an issue requires further analysis or technical escalation.
Requirements
- Technical diploma in electronics or a related field is preferred; candidates who have gained equivalent skills through experience in the installation, commissioning or servicing of industrial equipment will also be considered. A university degree is not required.
- Ability to diagnose faults, use technical instruments and explain technical issues and solutions clearly to customers.
- Willingness to travel internationally approximately 30 to 40% of the time, according to installations and service needs.
- Customer orientation, strong communication skills and a well-organized, independent working style.
- Good knowledge of English.
Nice to Have
- Experience with SMT processes or industrial inspection systems.
What We Offer
A permanent position in a fast-growing technology company that develops its own AI-based optical inspection systems, with strong opportunities for professional growth as the company expands.
