NETWORK ADMINISTRATOR

This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.

Position Title: Network Administrator

Job Summary:

• Responsible for the support, maintenance, administration, and enhancement of the bank's network and telecommunications infrastructure.

• Designs, evaluates, installs, and maintains enterprise network infrastructure solutions to support business and operational requirements.

• Provides technical support and consultation to IT operations, enterprise architecture, service management teams, information security, and subsidiaries.

• Plans, recommends, and implements enterprise-level network infrastructure roadmaps to ensure availability, performance, and security.

Specific Duties & Responsibilities:

• Installs, administers, and maintains enterprise network infrastructure components and telecommunications facilities.

• Ensures network infrastructure availability, performance, and security are maintained within agreed service levels.

• Conducts research on network security, routing, switching, and emerging technologies to improve infrastructure resilience and cost efficiency.

• Provides technical support and consultancy services to internal stakeholders and subsidiaries.

• Delivers second-level support for network-related incidents and coordinates vendor support when required.

• Investigates infrastructure issues and implements corrective measures to minimize recurring incidents.

• Coordinates with solution providers, vendors, and telecommunications partners regarding product enhancements, fixes, and support requirements.

• Monitors the health and performance of network infrastructure and regularly reports status and capacity concerns.

• Performs maintenance activities, tuning, preventive maintenance, backups, and system housekeeping.

• Maintains accurate and secure infrastructure documentation.

• Provides technical guidance and knowledge transfer to other network administrators.

• Conducts root cause analysis and recommends long-term solutions to operational issues.

• Identifies automation opportunities for recurring operational tasks.

• Recommends and implements monitoring tools and improvements to address infrastructure visibility gaps.

• Performs capacity planning and forecasting to ensure infrastructure scalability and timely resource allocation.

• Performs other related functions that may be assigned from time to time.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or related field.

• At least 3-5 years of experience in network administration, network infrastructure support, or telecommunications management.

• Strong knowledge of network technologies, including routing, switching, WAN/LAN, and network security.

• Experience in troubleshooting and maintaining enterprise network infrastructure.

• Knowledge of infrastructure monitoring, capacity planning, and performance management.

• Experience working with vendors and telecommunications service providers.

• Strong analytical, problem-solving, and communication skills.

• Network certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+) are an advantage.

Other Details:

Rank: Junior Officer

Unit: Information Technology Group / Infrastructure Division / Network Services Department Location: Metrobank Center, BGC