AI-Powered Data Analyst

About the role

We're looking for a Data Analyst to join our Ops Intelligence function and make sure RLS's operational data and reporting never depends on any single person.

You'll pull, clean, and structure operational data, maintain dashboards and reporting hygiene, and document how everything works as you learn it. The goal is a function built on systems and documentation rather than on any one person's memory, so RLS's visibility into its own operations holds up over time regardless of who's on the team.

This role is built around being a genuine Claude Master: someone who can direct AI tools to do the heavy lifting on data work, verify the output, and turn raw numbers into something leadership can actually use, without needing a deep technical or data-science background to start.

What you'll do

• Pull and structure data from our operational systems (ATS, CRM, Monday.com, Bloom Growth) for recurring metrics: close rate, retention, escalations, and others as the function grows; using Claude to clean and QA the data before it reaches leadership
• Maintain dashboards and in-system metrics, catching blanks, duplicates, and inconsistencies proactively, not after someone else notices
• Document every recurring report and dashboard as you learn it: data source, calculation logic, refresh cadence, and known quirks; building a shared, living knowledge base so the reporting function doesn't depend on any one person's memory, including your own
• Use Claude to build lightweight automations for repetitive reporting tasks (e.g., drafting the weekly metrics update, structuring a monthly retention breakdown), reducing manual work over time
• Take on specific diagnostic requests, like breaking a funnel metric into stage-by-stage data or prepping clean numbers ahead of a stakeholder session: using Claude to do first-pass structuring and analysis
• Support the Weekly Leadership Dashboard by ensuring the underlying data is pulled, cleaned, and refreshed ahead of each reporting cycle
• Flag data gaps and quality issues directly rather than quietly working around them: if something isn't tracked cleanly, that's a finding to raise, not a problem to hide

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What we're looking for

• Comfortable directing AI tools (like Claude) to do real work, not just chatting with them: this role is about verified output, not novelty use
• Strong attention to detail: you notice a blank cell or a mismatched number before it becomes someone else's problem
• Clear, organized written communication: you can document a process well enough that someone else could follow it without asking you a follow-up question
• Comfortable working with spreadsheets and dashboards; prior exposure to tools like Monday.com, CRMs, or ATS platforms is a plus but not required
• No data-science background required: we're looking for someone who can direct the analysis, verify it, and know when a number needs a second look before it goes to leadership
• Self-starter who documents as they go rather than waiting until something is "fully understood" to write it down

What success looks like

• Days 1–30: You've learned the core data sources and tools, and you're documenting from day one: writing down each report as you learn it, not waiting until it's fully understood
• Days 31–60: You've taken full ownership of 2–3 recurring reports end-to-end and built your first Claude-assisted automation for a repetitive task
• Days 61–90: You're owning the routine reporting cadence independently and can handle a new ad hoc data request end-to-end using Claude as your primary tool
• Long term: 100% of recurring reports and dashboards are documented and readable by someone outside your own head, dashboards run clean with zero blanks or broken links at any weekly check, and a periodic handoff test, where you step away for a defined period, passes with no drop in reporting continuity

What we offer

• Fully remote position with a flexible work schedule
• Competitive base salary
• Annual performance bonus
• Anniversary loyalty bonuses
• Company-sponsored health insurance
• Generous PTO that increases with tenure (up to 30 days per year)
• Birthday PTO day
• 7 U.S. paid holidays
• 5 paid sick days per year
• Bereavement leave
• Additional unpaid personal leave available
• Home office stipend for equipment and workspace upgrades
• Computer replacement stipend
• Monthly internet allowance (increases with tenure)
• Professional development and training programs
• Education support for high performers
• A collaborative, supportive team culture where people are genuinely invested in each other's success
• A fast-moving environment where your work has real visibility and direct impact
• Clear path to growth: we promote from within and reward people who perform

How to apply?

• Hit Apply, and you'll be redirected to our application form.
• Follow all instructions carefully

How our hiring process works:

We are a fully remote company, and our hiring process reflects that. The first stages are completely asynchronous: no surprise calls, no scheduling pressure. You will complete a short written application and, if selected, move through an async assessment at your own pace. Candidates who advance through the initial stages will then be invited to schedule a live interview.

We communicate clearly at every step and respect your time throughout!