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BukuWarung

Senior Product Manager - Risk, Trust & Safety

BukuWarung Special capital Region of Jakarta, Java, Indonesia

Technology, Information and Internet · 201-500 employees

5 h ago
product-manager Senior (5-10 yrs) Full-time Indonesia
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About the role

The Senior Product Manager will own the Risk, Trust & Safety product roadmap, focusing on fraud prevention and compliance features. They will collaborate with cross-functional teams including Engineering, Legal, and Operations to build scalable risk systems while balancing user experience.

What they look for

Product Management Risk Management Fraud Detection KYC KYB Compliance Fintech Payments Risk Scoring Data Analysis Agile Methodologies API System Architecture AI Tools Strategic Planning Stakeholder Management

Requirements

Candidates must have at least 5 years of product management experience, with a minimum of 3 years specifically in risk, fraud, or compliance. Strong technical proficiency, familiarity with financial regulations, and an AI-first mindset are required for this role.

Full description

We are looking for a Senior Product Manager to own our Risk, Trust & Safety products. This role is critical to protecting our merchants and our business.

You will be the dedicated product owner for KYC/KYB, fraud detection, merchant risk scoring, and compliance-related features. You will work closely with Risk Function to translate risk strategy into product roadmaps, while partnering with Engineering to build robust, scalable systems.

You will operate with significant autonomy in day-to-day execution while aligning with the Head of Risk on strategic direction.

Key Responsibilities

  • Own Risk, Trust & Safety Product Roadmap: Define, plan and execute the product roadmap for Risk, Trust & Safety
  • Drive Fraud Prevention: Build and improve fraud detection systems that protect merchants and the business while minimizing friction
  • Navigate Regulatory Requirements: Ensure products comply with local regulations
  • Balance Risk and UX: Design risk controls that protect the business without creating unnecessary friction for legitimate merchants
  • Cross-Functional Collaboration: Work closely with Compliance, Legal, Engineering, and Operations teams to ship risk products
  • Define Success Metrics: Establish and track KPIs including fraud rate, KYC turnaround time, false positive rate, and compliance audit readiness

Qualifications

  • 5+ years of product management experience, with at least 3 years in risk, fraud, compliance, or trust & safety
  • Experience in fintech, payments, or financial services strongly preferred
  • Understanding of KYC/KYB processes, fraud detection systems, and risk scoring models
  • Technical depth — comfortable working with APIs, understanding system architecture, and collaborating with engineers on complex problems
  • Experience navigating regulatory requirements (OJK, BI, or similar financial regulators)
  • Detail-oriented mindset — thorough in documentation, edge cases, and compliance requirements
  • Data driven and strong analytical skills
  • Experience in agile methodologies

AI Mindset

At BukuWarung, we are an AI-first product team. We expect all PMs to leverage AI tools to multiply their output and impact. Prior experience in leveraging AI or building products with AI strongly preferred.

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