Solution Manager Product Delivery
Workplace Safety and Insurance Board (WSIB) London, Ontario, Canada · CA$106K–CA$133K/yr
Insurance · 1,001-5,000 employees
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About the role
Lead the architecture, design, delivery, governance, and quality of enterprise solutions built with Microsoft Power Platform, including integrations and AI-assisted capabilities. Advise stakeholders, manage project scope and delivery, and mentor teams while promoting governance, security, and lifecycle management practices.
What they look for
Requirements
Requires 5 to 7+ years of experience designing, building, or managing Microsoft business applications and Power Platform rollouts, with strong knowledge of Power Apps, Power Automate, Dataverse, and environment administration. Candidates should understand security models, environment strategies, CI/CD, REST APIs, and basic pro-code extensions; relevant Microsoft certifications or equivalent credentials are frequently preferred.
Benefits
Full description
About the WSIB
At the WSIB, we’re here to help. When a workplace injury or illness happens, we move quickly to provide wage-loss benefits, medical coverage, and support for recovery and return to work.
We are one of the largest insurance organizations in North America, supporting more than five million people in over 300,000 workplaces across Ontario.
Salary Grade: N08
From: $106,000.00 To: $133,000.00
Available Ontario Office Locations: London (Head Office) Greater Toronto Area - North York, Scarborough, or Mississauga
Hamilton
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2027.
Role Overview:
The SharePoint and Power Platform Solution Manager (S2PSM) leads the design, delivery, governance, and teams supporting enterprise solutions built with Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, and Dataverse.
Primary Focus: Bridging the gap between business requirements and technical architecture, working with PM on time project delivery, and ensuring delivering sustainable and modern solutions.
Core Stack:
Microsoft Power Apps (Canvas & Model-Driven), Power Automate, Dataverse, Power BI, Copilot Studio, and integrations with Dynamics 365 or Azure. Familiarity with Microsoft Fabric and ASP.NET will be a bonus.
Key Responsibilities:
Technical Leadership & Solution Design
Architecture Guidance: Lead end-to-end solution design for Model-Driven and Canvas apps, Dataverse data models, workflows, and custom APIs.
AI & Integration: Drive adoption of AI-assisted tools (such as Microsoft Copilot and AI Builder) and oversee integrations with external systems, SharePoint, or Azure services.
Code & Quality Reviews: Review solution architecture, security roles, and performance to ensure enterprise maintainability.
Project & Engagement Management
Stakeholder Advisory: Serve as a trusted technical advisor in discovery sessions, partnering with business analysts and project managers to translate complex requirements into actionable roadmaps for technical and non-technical stakeholders.
Scope & Budget: Manage project lifecycles, resource forecasting, risk mitigation, and delivery milestones.
Governance & Adoption: Implement and champion Centre of Excellence (CoE) toolkits, Data Loss Prevention (DLP) policies, and Application Lifecycle Management (ALM) best practices.
People & Team Leadership
Mentorship: Guide and mentor low-code makers, FFS consultants, pro-code developers and power business users.
Skill Growth: Support team utilization, training, and standard setting across the Power Platform ecosystem.
Required Qualifications:
Experience: 5 to 7+ years of professional experience designing, building, or managing Microsoft business applications and Power Platform rollouts.
Technical Proficiency: Deep working knowledge of Power Apps, Power Automate, Dataverse, and environment administration.
Familiarity with web standards, REST APIs, and basic pro-code extensions
Governance & ALM: Understanding security role models, environment strategies, and CI/CD pipelines for Power Platform.
Certifications: Microsoft Certified: Power Platform Solution Architect Expert (e.g.: PL-400 or AB-410; PL-600 or AB-100) or equivalent credentials are frequently preferred.
Why join the WSIB:
This is an opportunity to make a meaningful impact in a large, purpose-driven organization. You’ll help shape business and technology solutions that improve services, strengthen operations, and support the people and businesses of Ontario.
- Competitive salary and comprehensive benefits - Flexible work options to support work-life balance - Ongoing professional development and opportunities for growth - A diverse, equitable, and inclusive workplace where your voice matters - The chance to truly make a difference in the lives of Ontarians
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
