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Synchronoss Technologies

SRE II

Synchronoss Technologies Bengaluru, Karnataka, India

Telecommunications · 501-1,000 employees

4 d ago
sre Senior (5-10 yrs) Other India
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About the role

The Site Reliability Engineer is responsible for maintaining professional relationships with corporate clients throughout the lifecycle, from build-out to ongoing support. They will also create and maintain technical documentation to ensure high-quality support standards.

What they look for

Linux System Administration Kubernetes Docker AWS Shell Scripting Perl Python Rocky Linux CI/CD Pipelines Java Server Troubleshooting Nginx API Troubleshooting NFS Storage Technologies Incident Resolution Technical Documentation

Requirements

Candidates must have 5+ years of SRE experience with deep knowledge of Linux administration, AWS, and containerization technologies like Kubernetes. Proficiency in scripting languages and experience with CI/CD pipelines and distributed environment troubleshooting are required.

Full description

Snapshot

The Synchronoss Site Reliability Engineer is primarily responsible for maintaining a highly technical and professional relationship with corporate clients during all phases of the client life-cycle. From build-out, deployment, to ongoing client support. They will also create, and maintain, all documentation needed to assure a high level of support.

How you will help:

Critical Skills:

  • In depth knowledge of Linux system administration and support experience.
  • 5+ years as SRE
  • Hands on experience including, but not limited to:
  • Orchestration and Containerization technologies including Kubernetes and Docker
  • AWS experience across the full breadth of AWS technologies.
  • Ability to script in at least one of the following: Shell, Perl, or Python.
  • Linux OS Administration, preferably Rocky Linux.
  • Experience working with and maintaining CI/CD pipelines
  • Ability to troubleshoot java server applications, Nginx, and APIs in distributed environments.
  • Working understanding of NFS and storage technologies
  • Enjoys learning and adapting to advancing technologies and procedural changes.
  • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution.
  • Ability and desire to work in a team environment.
  • Excellent verbal, written and analytical skills, with the ability to tailor communication to the intended audience.
  • Experience working with ticketing systems.
  • Experience creating and maintaining technical documentation.

Who we have in mind:

Desired Skills:

  • Familiarity with Configuration Management tools (Ansible, etc.)
  • Familiarity with AWS and GCP
  • Familiarity with Load Balancing
  • Familiarity with Databases (MariaDB, Cassandra, PostgreSQL, etc.)
  • Familiarity with a Monitoring solution (Prometheus, Grafana, Nagios, etc.)

Education or Equivalent Experience:

  • Bachelor's degree or equivalent education in related fields
  • Certificates of training in associated fields/equipment

Position Type:

  • Full-Time/Regular

What we offer:

Synchronoss is proud to be an equal opportunity employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.

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