IT Business Analyst Leader

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATAThe IT Business Analyst Leader is a highly skilled and deep subject matter expert in more than one complex enterprise application such as SAP, Oracle, Microsoft, etc. 

This role is responsible for managing the testing and troubleshooting of the functionality of the installed enterprise applications and/or systems. 

This role leads the planning, designing and implementation of multiple assigned enterprise applications and/or systems, as well as performs all of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings. 

This role is responsible for managing large, complex engagements and may assist with portions of smaller engagements when required.

Key Responsibilities:• Lead requirement elicitation through client interviews and workshops

• Analyze business processes and define As-Is / To-Be workflows
• Define and document business and functional requirements clearly
• Produce and clearly explain key BA deliverables, including:  
• Business Requirement Documents (BRD) 
• Screen definition and screen list 
• Interface requirement definitions
• Functional structure / system function allocation diagrams 
• Lead stakeholder alignment and gain agreement from both clients and development teams  
• Communicate requirements effectively to engineers, functional consultants, and testers  
• Support test planning and User Acceptance Testing (UAT)  
• Collaborate with Project Managers on scope control, issue management, and change requests  
• Communicate with Japanese clients in Japanese, when required by the project

Knowledge and Attributes 

• 4+ years of experience as a Business Analyst or in a similar role in IT system development projects  
• Strong experience in upstream phases, including:  
• Business analysis (As-Is / To-Be) 
• Requirements definition (business and functional requirements) 
• Basic functional design and early solution shaping 
• Solid understanding of system development lifecycle in Waterfall and/or Agile projects  
• Ability to clearly explain requirements and deliverables and lead consensus among 
• stakeholders  
• Strong communication, facilitation, and documentation skills  
• Business-level English communication skills (written and spoken)

 

Preferred Qualifications: 

• Experience using screen mockup or prototyping tools (e.g. Figma, Adobe XD)  
• Experience supporting requirement clarification using wireframes or prototypes  
• Experience as a BA for ERP or enterprise systems (D365 F&O, Business Central, SAP, etc.)  
• Business domain knowledge in manufacturing, logistics, procurement, inventory, accounting, or finance  
• Experience working in Agile / Scrum projects  
• Experience with project management or development tools such as JIRA, Redmine, or Azure DevOps  
• Japanese proficiency (JLPT N2 or above, or equivalent experience working with Japanese clients) 

3. Benefits: 

• Competitive salary based on agreement. 
• Full social insurance coverage based on salary. 
• Probation with 100% salary. 
• Annual bonuses and regular salary reviews. 
• Training sponsorship for professional courses and certification exams. 
• Comprehensive healthcare coverage for staff and their families. 
• Regular health check-ups. 
• 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days. 

Work Schedule: 

• Hybrid working mode. 
• Monday to Friday, 08:00 – 12:00 and 13:00 – 17:00. 
• Flexible start hours between 7:45 AM and 9:00 AM with manager approval. 

Work Locations:  Hanoi Office: Room 202, 2nd Floor, HITC Building, 239 Xuan Thuy street, Dich Vong Hau Ward, Hanoi.  Ho Chi Minh Office: 10th Floor, Opal Office Tower, No. 92 Nguyen Huu Canh Street, Thanh My Tay Ward, Ho Chi Minh.

Workplace type:

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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