System Solutions Engineer

Position Summary

The Systems Solutions Engineer is responsible for designing, implementing, configuring, and supporting integrated security solutions, including access control, video management, identity management, databases, and enterprise applications. This role collaborates with stakeholders, technical teams, and clients to develop solutions that improve operational effectiveness, enhance security, and support strategic initiatives.

The ideal candidate will possess strong technical expertise in security technologies, systems integration, data analysis, and enterprise solution architecture, along with excellent project management and stakeholder engagement skills.

Essential Functions

• Design, implement, and support enterprise security solutions, including access control, video management, identity management, and related technologies.
• Gather business and technical requirements from stakeholders and translate them into functional system designs and implementation plans.
• Configure, maintain, and troubleshoot security platforms, databases, applications, and integrations.
• Support the deployment, testing, commissioning, and optimization of physical security technologies.
• Partner with business, operations, IT, and engineering teams to develop scalable and sustainable security solutions.
• Perform system analysis, root-cause investigation, and issue resolution for security-related technology challenges.
• Create and maintain technical documentation, process flows, standard operating procedures, and system specifications.
• Develop reporting, dashboards, and data analysis tools to support operational and business decision-making.
• Support software upgrades, system migrations, security enhancements, and ongoing maintenance activities.
• Coordinate with vendors, contractors, and internal teams throughout project lifecycles.
• Conduct user acceptance testing (UAT), functional testing, and validation activities for new system deployments and enhancements.
• Deliver technical training and knowledge transfer sessions to end users and operational teams.
• Ensure compliance with organizational security standards, policies, and best practices.

Preferred Qualifications

• Experience with enterprise physical security systems, including: • Lenel OnGuard
• CCURE 9000
• Genetec
• AMAG
• Avigilon
• Alert Enterprise

• Experience with identity and access management solutions.
• Hands-on experience with system integrations, APIs, and data migration projects.
• Knowledge of cloud technologies, databases, and enterprise application architecture.
• Familiarity with Agile, Scrum, or SAFe methodologies.
• Experience leveraging AI-enabled tools and automation technologies to improve workflows and operational efficiency.
• Professional certifications related to physical security, project management, or systems engineering are preferred.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Security Technology, or a related field, or equivalent combination of education and experience.
• Minimum 5 years of experience supporting enterprise security systems, technical program management, systems engineering, business analysis, or related technical disciplines.
• Strong understanding of security technologies, system integrations, databases, and software applications.
• Experience with SQL, relational databases, data validation, and reporting tools.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to work independently with minimal supervision.

Benefits

Securitas offers a comprehensive benefits package including:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) with Company Match
• Paid Vacation, Holidays, and Sick Time
• Employee Assistance Program
• Professional Development and Training Opportunities
• Educational Assistance Programs
• Career Growth Opportunities

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.