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Charter Telecom

Senior Business Analyst

Charter Telecom Langford, British Columbia, Canada · CA$208K–CA$270K/yr

IT Services and IT Consulting · 51-200 employees

Yesterday
business-analyst Principal (10+ yrs) Contractor Canada
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About the role

The Senior Business Analyst will lead requirements gathering, process analysis, and future-state design for a Contract Lifecycle Management System initiative. They are responsible for conducting fit-gap assessments, developing implementation roadmaps, and supporting readiness activities within a public-sector environment.

What they look for

Business Analysis Contract Lifecycle Management Process Mapping Gap Analysis Requirements Gathering Target Operating Models ERP Platforms Procure-to-Pay Stakeholder Management Implementation Planning Data Migration Solution Assessment Governance Enterprise Transformation Public Sector Consulting

Requirements

Candidates must have 10+ years of business analysis experience supporting large-scale enterprise transformations and expertise in Contract Lifecycle Management Systems. A post-secondary degree in a relevant field is required, with professional certifications like CBAP or an MBA considered strong assets.

Full description

We are seeking a Senior Business Analyst to support the execution readiness phase of a Contract Lifecycle Management System (CLMS) initiative within a complex public-sector environment. The consultant will lead requirements gathering, process analysis, future-state design, solution assessment, and implementation planning to support a successful CLMS deployment.

Key Responsibilities

Business Analysis & Process Assessment

  • Facilitate stakeholder interviews, workshops, and requirements sessions.
  • Assess current contract management processes, systems, data, and governance.
  • Document and prioritize business, functional, and non-functional requirements.
  • Conduct gap analysis and maintain requirements traceability.

Future-State Design

  • Develop target operating models, process maps, and governance recommendations.
  • Design future-state contract lifecycle processes, workflows, and approval structures.
  • Identify automation opportunities, integration requirements, and data flows.

Solution Evaluation & Readiness

  • Conduct CLMS fit-gap and feasibility assessments.
  • Evaluate solution capabilities, enhancements, integrations, risks, and dependencies.
  • Assess data migration requirements and develop high-level migration strategies.
  • Develop implementation cost estimates, licensing requirements, and business case recommendations.

Implementation Planning

  • Create implementation roadmaps, resource plans, and timelines.
  • Identify key workstreams, milestones, and execution dependencies.
  • Support knowledge transfer and readiness activities for future project phases.

Required Qualifications

  • Post-secondary degree or diploma in Business, Information Systems, Computer Science, Finance, or related field.
  • 10+ years of Business Analysis experience supporting large-scale enterprise transformation initiatives.
  • Contract Lifecycle Management Systems (CLMS)
  • ERP platforms and Procure-to-Pay (P2P) processes
  • Requirements gathering and management
  • Business process mapping and gap analysis
  • Future-state operating model development
  • Experience supporting healthcare, government, or other large public-sector organizations.

Preferred Qualifications

  • CBAP or equivalent Business Analysis certification.
  • MBA or postgraduate education in Business, Analytics, or Information Systems.
  • Experience with enterprise software implementation, system integrations, and data migration initiatives.

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