Business Analyst

Job Summary:

ACCO relies on a variety of enterprise-level software packages and Technology Team tools to facilitate effective business processes and manage critical employee, financial, and job-related data. Accordingly, data accuracy and integrity, along with effective and efficient business processes, are key components in the company’s strategic growth plans. This Business Analyst role will contribute to successfully supporting business initiatives across the organization. The role will participate in the lifecycle of business analysis, working cross-functionally with Field, Accounting, Sales, and Operations teams to support change, assist with analytics capabilities, and help manage the quality and integration of data and processes.

Essential Duties and Responsibilities:

• Collaborate on the collection and management of requirements, ensuring that solutions align with business goals and deliver value.
• Contribute to the definition and implementation of best practices for collecting business requirements, business cases, and ROI analysis.
• Clearly define issues and develop business cases for process changes or enhancements.
• Clearly define business requirements and scope of new solutions.
• Continuously identify and document issues with current business systems and processes.
• Participate in the evaluation of solutions, with a focus on understanding downstream impacts.
• Identify opportunities and participate in the development of solutions for process improvement.
• Collaborate with Technology Development partners in the development and execution of solutions and in the development and testing of test scripts for software and process changes.
• Collaborate with Technology Team Support partners in responding to queries, monitoring systems, analyzing data, and escalating issues as appropriate.
• Assist in the development and presentation of strong business cases complete with ROI.
• Assist in the definition of standards for data quality and ensure data is prepared for qualitative and quantitative decision-making.
• Collaborate with Technology Team Support partners in responding to complex queries and contributing to insights from data analysis.
• Other duties as assigned by management

Position Requirements (Work Experience, Skills, Licenses, etc.):

• Strong knowledge of requirements analysis.
• Proficient in Microsoft Excel, Word, and other MS Office products.
• Demonstrates the ability to work independently and in a team setting
• Demonstrates a long-term approach to solutions.
• Demonstrates flexibility and the ability to adapt to people and new processes.
• Demonstrates appropriate discretion with sensitive information.
• Demonstrates strength in troubleshooting issues with software and data.
• Demonstrates an understanding of Systems Analysis (determining how a system should work and how changes in conditions, operations, and the environment affects outcomes.)
• Strong verbal and written communications, articulating business issues into action, and presenting information clearly to all levels of management.
• Strong critical thinking skills—the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Education and Experience:

• Bachelor’s Degree in Business Administration, Mathematics, Economics, Data Analytics, or Information Technology, preferred.
• 2+ years of experience in a related field or a combination of education and experience preferred
• Certifications in Business Analytics a plus.

ACCO Competencies:

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

• Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

• Insight: The ability to gather and make sense of information that suggests new possibilities.

• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.

• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

• Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.

• Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for his/her actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:

No direct reports

Hours:

This is a non-exempt position from Monday through Friday. Work hours begin and end between 8:00 am and 5:00 pm with a one-hour break for lunch and two rest breaks. Eight hours per day is required and other occasional overtime may be necessary for business needs

Physical Demands:

• The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required by this job include Close vision and Distance vision.

• The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone.

• While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Competitive Wages:

$33 - $43 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant…ACCO can design, build, install, and maintain a mechanical system to meet your needs.

Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team.

What's great about working at ACCO is that we’re a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we’re a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.

ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.

We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.

Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision

ACCO will consider qualified applicants with criminal histories for employment.

Notice to Outside Recruiters:

Hiring managers are not authorized to review or accept recruiting agreements from any outside recruiting agencies. Outside recruiting agencies should not submit unsolicited resumes without signing the company's recruiting agreement.