Senior Project Manager
Great Eastern Singapore, Singapore
Insurance · 1,001-5,000 employees
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About the role
Lead the end-to-end delivery and enhancement of Group Insurance policy administration systems while driving AI-enabled transformation initiatives. Manage project execution, stakeholder relationships, and vendor coordination to ensure system stability and regulatory compliance.
What they look for
Requirements
Requires a Bachelor's degree in Computer Science or IT and 8-10 years of experience, with at least 5 years in a senior project management role. Proven expertise in legacy insurance systems, Java platforms, and managing large-scale enterprise technology projects is essential.
Full description
We are seeking an experienced and results-driven Senior Project Manager to lead and manage the delivery, enhancement, and support of the Group Insurance Policy Administration system; GroupAsia and Customer Information File (CIF) while driving AI-enabled transformation initiatives across Group Insurance business operations. The successful candidate will be responsible for end-to-end project delivery, stakeholder management, vendor coordination, and ensuring system stability, regulatory compliance, and business alignment.
This role plays a key leadership position in driving technology initiatives across legacy and modern platforms, ensuring projects are delivered on time, within budget, and to agreed quality standards.
- Lead and manage end-to-end delivery of projects and change initiatives for GroupAsia, covering system enhancements, regulatory changes, technology refresh, and production support improvements.
- Partner closely with business stakeholders, Business Analysts, IT teams, and vendors to define project scope, objectives, timelines, and deliverables.
- Develop and maintain comprehensive project plans, including milestones, dependencies, resource planning, risk management, and budget tracking.
- Govern project execution to ensure delivery within agreed timelines, cost, and quality, in compliance with internal SDLC, governance, and regulatory requirements.
- Oversee system change management, release planning, and production deployment activities to ensure minimal business disruption.
- Proactively identify project risks, issues, and dependencies, driving mitigation plans and timely resolution.
- Provide regular project status reporting to senior management, steering committees, and key stakeholders.
- Support production issues and major incidents related to GroupAsia and CIF system, coordinating cross functional teams to ensure timely resolution.
- Foster a culture of accountability, continuous improvement, and collaboration across project teams.
- Bachelor’s degree in Computer Science, Information Technology or a related discipline.
- Minimum 8–10 years of IT experience, with at least 5 years in a Project Manager or Senior Project Manager role managing large-scale enterprise systems.
- Proven experience managing projects involving legacy core insurance systems, preferably AS400 and Java platforms.
- Experience managing Java-based platforms or digital front-end systems with API-driven integration.
- Strong understanding of Group Insurance business processes, policy administration, and batch-driven systems.
- Solid experience in vendor management, including outsourced development and support models.
- Good knowledge of SDLC, release management, and IT governance frameworks (Waterfall and Agile/Hybrid delivery).
- Experience managing projects involving system integration, batch processing, and regulatory or compliance-driven changes.
- Excellent stakeholder management, communication, and negotiation skills, with the ability to engage both technical and business audiences.
- Strong analytical, problem-solving, and decision-making capabilities, especially in high-pressure or production-critical environments.
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