Business Analyst-Sales

The Business Analyst, Sales Excellence provides the data, reporting, and insight foundation that enables ABM's sales organization to perform at its best. This role owns performance analytics, forecasting insights, and dashboard reporting across Salesforce and Power BI, turning pipeline and performance data into clear, decision-ready insights across all industry groups.

This is not a report-fulfillment role. The Business Analyst is expected to own their reporting domain end to end — pulling and structuring the data, performing the analysis, and bringing forward findings and recommendations, not just building what's requested.

The role also owns the analysis and modeling behind sales quota distribution and territory design as part of the annual readiness process and provides analytics and insights to support incentive compensation plan design.

Responsibilities

Sales Strategy & Analytics

• Build aggregated, enterprise-level views of order forecasts and sales bookings.

• Develop executive dashboards, KPI reporting, and analytics within Salesforce, and own and evolve a complementary Power BI reporting suite.

• Analyze pipeline health, forecast accuracy, opportunity progression, and commercial performance trends.

• Translate business data into clear, decision-ready insights and recommendations for sales leadership.

• Prepare data and materials supporting Monthly Operating Reviews, Quarterly Business Reviews, and strategic planning discussions.

• Support daily, weekly, and monthly bookings and funnel review cadences with accurate, well-structured reporting.

• Consolidate market, customer, and industry trends with internal experts to identify opportunities and threats.

• Oversee the forecasting market enrichment process and provide insights for reviews.

Incentive Compensation & Territory Design

• Own the data analysis and modeling behind sales quota distribution and territory design, partnering with the Sales Excellence Business Partners throughout the annual readiness process.

• Provide analytics and insights to support incentive compensation plan design led by the Business Partner/Compensation team, helping ensure plans are fair and motivational.

Reporting Quality & Data Integrity

• Maintain enterprise reporting definitions and standards, serving as the source of truth that business-unit-level reporting builds from.

• Identify data quality issues affecting reporting accuracy and flag them to the appropriate governance owner for resolution.

• Recommend and monitor the impact of dashboard and reporting enhancements that improve visibility into sales performance and commercial metrics.

• Support consistent CRM reporting practices and adoption across industry groups.

• Challenge current processes to identify opportunities for reporting automation and improvement. Build supporting tools like dashboards and visualizations (Power BI/SFDC CRM Analytics), and provide input to IT partners on further tooling development.

Cross-Functional Collaboration

• Partner with key stakeholders (Sales, Sales Enablement, Finance, Marketing, Strategy, Operations, and Industry Group Sales Excellence Business Partners) to improve order visibility and commercial execution.

• Lead sales data-related improvement projects and initiatives from scoping through execution, partnering with cross-functional stakeholders to prioritize opportunities, track progress, and measure outcomes.

• Serve as a go-to resource for Sales Excellence Business Partners on daily management tasks, including preparing for and following up on quarterly/monthly business reviews.

Qualifications

• Bachelor's degree in Business, Analytics, Finance, or a related field, or equivalent experience.

• 4-6 years of experience in Sales Analytics, Sales Operations, Business Analytics, or a related analytical function.

• Strong data analysis and data visualization skills, with hands-on Power BI experience required.

• Advanced Salesforce reporting and dashboard experience (Salesforce CRM Analytics).

• Excellent communicator with strong analytical and organizational skills; proven experience leading operational processes, synthesizing data, and understanding business dynamics.

• Demonstrated ability to influence cross-functional teams without direct authority.

• Comfortable owing to the full arc of an analysis, from raw data to a clear, actionable takeaway, not just executing a report spec.

• Excels at collaborating with sales leaders, simplifying complex information, and delivering strategic insights while managing multiple projects; a well-organized multi-tasker who navigates tight deadlines, competing priorities, and consensus-building.

Preferred Qualifications

• Experience supporting executive sales leadership.

• Experience developing or improving sales reporting processes and standards.

• Experience with quota setting or territory design analysis; exposure to incentive compensation plan design is a plus.

• Experience within industrial services, engineering, construction, manufacturing, or facilities services.

• Experience leveraging AI-enabled tools to improve reporting, analytics, and process efficiency.

How We Work Together

This is an office-based role in Atlanta, GA, working in-person at least 4 days per week.

Compensation & Benefits

Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

*The exact offer depends on experience, skills, and market data; eligible for an annual bonus.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

ABM 2026 Employee Benefits | Staff & Management

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com