RQ11615 - Business Analyst - Junior

Responsibilities:

• Provides a comprehensive range of I&IT business analysis

services for clients with diverse business and technological needs.

• Interacts with the business stakeholders and subject matter

experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

• Prepares and advises on business analysis policies, processes,

best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills:

• Leads and conducts business analysis in order to assess client’s

business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.

• Applies re-engineering concepts to promote business improvements

through alternative and cost effective service delivery approaches

• Leads and conducts business analysis at varying levels of detail

appropriate to the project and phases of project, aligning with OPS Unified Project Management

• Methodology, Enterprise Architecture and Gating Process, and OPS

Standard Systems Development Methodologies

• Develops strategies, prepares business cases and cost-benefit

analysis, and conducts feasibility studies for business I&IT initiatives

• Develops sound processes for requirements gathering including but

not limited to JAD sessions, interviews, mockups, etc.

• Conducts business modeling; use case modeling; conceptual and

logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects

• Monitors progress, resolves problems and reports regularly to

I&IT management and stakeholders

• Develops performance measures and traceability matrices for

business analysis evaluation and conducts follow-up

• Experience developing strategies, preparing business cases and

cost-benefit analysis

• Experience conducting requirements gathering, developing

documentation, including presentations and briefing notes and conducting stakeholder engagement

• Experience in the use of Computer Aided Software Engineering

(CASE) tools to document conceptual requirements and scope

• Awareness of emerging I&IT trends and technologies

• Excellent analytical, problem-solving and decision-making skills;

verbal and written communication skills; interpersonal and negotiation skills

• A team player with a track record for meeting deadlines

Desirable Skills:

• Experience in the use of information retrieval packages

• Knowledge and understanding of Information Management principles,

concepts, policies and practices

• Ability to translate business and data requirements into

specifications sufficient for designing appropriate technology solutions

• Experience with a wide range of methods, tools and techniques for

business analysis such as: business functional modelling, business event modelling, business process mapping

• Experience in structured, object oriented and agile methodologies

for user requirements

• Experience developing performance measures for business analysis

evaluation and subsequent follow-up

• Knowledge and understanding of Accessibility for Ontarians with

Disability Act (AODA) and related regulations and standards

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Proven

experience in gathering, analyzing, and documenting data, system, and business requirements.

• Expertise

in Business Analysis working visio diagrams and swim lane diagrams

• Ability

to define use cases, user stories, and acceptance criteria for IT solutions.

• Experience

with database analysis and SQL language.

• Experience

leading requirements workshops, JAD sessions, and stakeholder interviews.

• JIRA,

Confluence, Azure DevOps (for requirements tracking & project collaboration).

• Understanding

of OPS procurement, regulatory compliance, and service delivery models.

Nice to have:

• prior OPS or public sector exp.

Skill Set Requirements:

Data & Business Analysis & Requirements Management:

• Proven

experience in gathering, analyzing, and documenting data, system, and business requirements.

• Expertise

in Business Analysis working visio diagrams and swim lane diagrams

• Ability

to define use cases, user stories, and acceptance criteria for IT solutions.

• Strong

analytical skills for identifying business problems and proposing solutions.

• Experience

in systems re-engineering and workflow optimization.

• Experience

with database analysis and SQL language.

Stakeholder Engagement & Communication:

• Ability

to effectively liaise between business users, IT teams, and external vendors.

• Experience

leading requirements workshops, JAD sessions, and stakeholder interviews.

• Excellent

documentation and presentation skills for communicating business needs to technical teams.

• Strong

negotiation and facilitation skills to align diverse stakeholder interests.

Technical & Tools Proficiency:

• Hands-on

experience with data and business analysis tools, including:

• JIRA,

Confluence, Azure DevOps (for requirements tracking & project collaboration).

• Visio,

Lucidchart, MIRO (for process modeling and workflow visualization), figma

• SharePoint,

MS Teams (for document management & team collaboration).

• Familiarity

with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.

• Knowledge

of ERP, CRM, or Cloud-based business solutions is an asset.

Systems Optimization & Digital Transformation:

• Experience

leading systems re-engineering initiatives to improve efficiency.

• Ability

to identify automation opportunities and workflow enhancements.

• Understanding

of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.

• Strong

problem-solving skills with a focus on data-driven decision-making.

Public Sector (OPS) Experience:

• Prior

experience working in Ontario Public Sector (OPS) or other government environments.

• Familiarity

with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).

• Understanding

of OPS procurement, regulatory compliance, and service delivery models.