Data Analyst

About mPulse: mPulse is the leader in conversational AI and member engagement for healthcare. We partner with the nation's most innovative health plans — Medicare Advantage, Medicaid, and Commercial — to engage members in conversations that close care gaps, improve Stars ratings, and drive better health outcomes. Our platform reaches tens of millions of Americans and is built on the belief that better health starts with better conversations.

Job Summary:

mPulse Mobile seeks an experienced data analyst to track metrics, use reporting tools, and analyze data in order to solve problems and assist in decision-making. Useful skills include knowledge of SQL and R, and experience with data cleaning, exploratory data analysis, and statistical analysis.

The data analyst will work with all organizational units but most closely with the account managers and our behavioral data scientist to solve business problems and respond to the needs of our healthcare clients.

Address: 860 Honeyspot Road Stratford, CT 06615

Duties/Responsibilities:

• Learn the structure of mPulse Mobile’s data and the metrics that drive the business

• Perform ad hoc analyses and data extraction requests

• Actively build processes and tools to make data more accessible

• Drive the monitoring, analysis, and improvement of campaign performance

• Work in a cross-functional team to implement data-driven plans designed to optimize user engagement

• Teach others how to use data effectively

Skills/Abilities/Experience:

• Min 2+ years' experience in a data analyst role

• Solid experience in data analysis and visualization

• Strong analytical skills and ability to draw conclusions based on data

• Some ability to do basic scripting or data manipulation would be helpful (e.g. SQL, Python, Excel, R)

• Comfortable working in a fast-paced, dynamic environment while juggling multiple projects

• Bachelor’s Degree in Math, Statistics, Computer Science, Operations Research, or related discipline

• Data hungry, willingness and aptitude for learning

• Good interpersonal communication and presentation skills

• Self-motivated, detail-oriented and passionate

Physical Requirements:

• Ability to stand and sit for extended period of time.

• Ability to lift 50 lbs. weight

Why mPulse? 🙌

🏡 Remote-First & Flexible PTO — work from wherever you're most productive 🏥 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance. 💰 401(k) + 4% Match — with financial advisors to help you plan 👶 6 Weeks Parental Leave 📈 Invest in You — 30-60-90 day plans and frequent training 🎉 Culture of Recognition — peer-to-peer bonuses & team celebrations

Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

*If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility-related concern, please do not hesitate to reach out to our People Ops and Recruiting team at careers@mpulse.com