Technical Writer
Upwind Security Ramat Gan, Tel-Aviv District, Israel
Computer and Network Security · 501-1,000 employees
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About the role
You will own and develop the company's product documentation, including user guides, onboarding content, and API documentation. You will collaborate closely with R&D, Product, and Security Research teams to ensure technical accuracy and consistency across all documentation.
What they look for
Requirements
The role requires at least 3 years of experience in technical writing, preferably within cloud, cybersecurity, or DevOps environments. Candidates must possess a solid understanding of cloud infrastructure and proficiency with docs-as-code workflows like Markdown and Git.
Full description
About the role
Upwind is building a cloud security platform that gives teams real-time visibility into what’s actually happening in their cloud environments. Great product documentation is a big part of making that platform usable, and we’re looking for a Technical Writer who can own it.
You’ll work side by side with engineers, product managers, and security researchers to turn complex technical capabilities into clear, accurate, and genuinely helpful documentation. You’ll shape how customers learn, deploy, and get value from Upwind.
What you’ll do
- Own and develop Upwind’s product documentation: user guides, onboarding and getting-started content, feature explanations, and configuration guides
- Document integrations and deployments across AWS, Azure, GCP, and Kubernetes environments
- Write and maintain API documentation and release notes
- Partner closely with R&D, Product, and Security Research to understand new features deeply and document them as they ship
- Define and maintain documentation standards, structure, and terminology to keep everything consistent and easy to navigate
- Continuously improve the docs based on feedback from customers, Support, and Solutions Engineering
Requirements
What we’re looking for
- 3+ years of experience as a Technical Writer, or in a similar technical documentation role, ideally in cloud, cybersecurity, or DevOps
- Solid technical understanding of cloud infrastructure and security concepts (IAM, networking, containers, Kubernetes, CNAPP/CSPM, or similar)
- Excellent written English: clear, precise, and reader-friendly
- Hands-on experience with docs-as-code workflows (Markdown, Git) and documentation platforms
- Ability to learn complex products quickly and ask the right questions
- Self-driven, organized, and comfortable working in a fast-paced, high-growth environment
Nice to have
- Experience documenting APIs (OpenAPI/Swagger)
- Background as a developer, DevOps engineer, or security practitioner
- Experience building or scaling a documentation portal from scratch
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