Solutions Engineer - Commercial Sales

About MODE Global MODE Global is a $4B+ multimodal transportation leader, delivering comprehensive supply chain solutions across North America. With a vast agent-based network and a suite of offerings—spanning LTL, truckload, parcel, intermodal, air, and ocean—MODE drives operational excellence through technology, innovation, and integrity. We simplify logistics, empower partnerships, and deliver performance.

Commercial Sales Engineer

MODE Global | Full-Time | Exempt

The Opportunity

MODE Global is looking for a Commercial Sales Engineer to help our sales team turn client needs into compelling, customized solutions.

In this role, you'll work closely with the SVP of Commercial Sales and sales representatives to research prospective clients, develop strategic sales-call plans, build client-specific presentations, and connect MODE's services to the challenges and priorities of each prospect.

This is a consultative, highly collaborative role for someone who enjoys understanding how businesses operate, uncovering opportunities, and turning research into a compelling sales story.

Sales Strategy & Client Engagement

• Partner with sales leadership and representatives to prepare for new-client conversations.

• Develop call plans that include the opening narrative, discovery questions, potential objections, proof points, and desired next steps.

• Map key stakeholders and buying groups to determine how each conversation should be structured.

• Identify and prioritize the MODE services that best align with each client's needs.

• Join strategic client calls as a technical and solution lead when appropriate.

• Capture call outcomes, lessons learned, and next steps in the CRM.

Prospect Research & Market Intelligence

• Research prospective clients, including company profile, ownership, locations, leadership, industry position, competitors, strategic priorities, and recent developments.

• Use annual reports, press releases, regulatory filings, industry publications, and other research to understand each prospect's business.

• Identify operational and commercial challenges where MODE can create measurable value.

• Partner with the Commercial Administrator to maintain current and reusable prospect intelligence in the CRM.

• Refresh research before follow-up meetings as client priorities and market conditions evolve.

Client Presentations & Proposals

• Translate prospect research into compelling, client-specific sales stories.

• Build presentations and supporting materials with sales representatives, including service overviews, case studies, outcomes, and implementation approaches.

• Tailor messaging to the client's priorities and stated values, such as safety, sustainability, reliability, or cost discipline.

• Prepare proposals, pricing summaries, and follow-up materials in coordination with the Commercial Administrator.

• Maintain a library of approved presentation templates, service materials, and customer stories.

• Review major presentations with sales leadership and help representatives prepare for delivery.

Solution & Sales Enablement

• Partner with operations and service delivery to confirm proposed solutions are feasible, properly scoped, and accurately priced.

• Train sales representatives on service offerings, competitive positioning, and discovery techniques.

• Support onboarding and sales enablement in partnership with HR / Commercial Business Partner.

• Review closed opportunities to identify win/loss trends and apply those insights to future sales strategies.

• Monitor competitive offerings and positioning.

• Bring customer feedback and market trends to service and product leaders.

What We're Looking For

Required

• Bachelor's degree in engineering, business, or a related field, or equivalent experience.

• 5+ years of experience in solution engineering, technical sales, consulting, or a similar B2B services environment.

• Ability to turn complex client research into clear, persuasive narratives and presentations.

• Strong PowerPoint or equivalent presentation skills.

• Experience with CRM platforms and market research tools.

• Excellent facilitation, writing, communication, and presentation skills.

Preferred

• Knowledge of the transportation and logistics industry and MODE Global's service offerings.

• Experience supporting complex, multi-stakeholder B2B sales cycles.

You’ll Thrive Here If You Are

• Consultative: You naturally focus on understanding the client's business before recommending a solution.

• Analytical: You enjoy researching companies, markets, and opportunities and turning information into action.

• A Storyteller: You can take complex information and turn it into a clear, compelling message.

• Collaborative: You work effectively across sales, operations, service delivery, and leadership.

• Curious: You genuinely want to understand how businesses operate and what drives their decisions.

• Detail-Oriented: You care about getting the strategy, messaging, and materials right.

Success in This Role

Success will be measured through areas such as sales calls supported with strategic call plans, completion of prospect research, presentation-to-meeting conversion, proposal win rates, and sales representative satisfaction with the support provided.

Ready to help MODE turn better insights into better sales conversations? Apply today.

MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law