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INFO ORIGIN INC

Business Analyst (Infrastructure & Networking)-Pontiac MI-Hybrid

INFO ORIGIN INC Pontiac, Michigan, United States · $125K–$146K/yr

Software Development · 201-500 employees

5 h ago
business-analyst Mid (2-5 yrs) Full-time United States
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About the role

The Business Systems Analyst will gather and document technical requirements to support infrastructure projects including networking, servers, and VoIP systems. They are responsible for managing project timelines, performing data analysis, and developing procedures to improve existing systems.

What they look for

Business Analysis Infrastructure Networking Microsoft 365 VoIP Requirements Gathering Data Analysis Solution Design Technical Documentation Testing System Implementation User Training RFP Preparation Project Management Problem-solving Communication

Requirements

Candidates must have strong experience with Microsoft 365 and IT infrastructure projects. The role requires excellent analytical, problem-solving, and communication skills, along with the ability to multitask and prioritize effectively.

Full description

We are seeking a Business Systems Analyst to support infrastructure projects across Networking, Servers, Workstations, Microsoft 365/O365, VoIP Telecommunications, and Service Center teams.

Responsibilities:

  • Gather, analyze, document, and validate business and technical requirements.
  • Work with stakeholders to understand business processes and identify improvements.
  • Perform data analysis, research, solution design, and technical documentation.
  • Support testing, implementation, and deployment of technology solutions.
  • Develop procedures, provide user training and support, and improve existing systems.
  • Prepare RFPs and Contract Scope of Deliverables.
  • Manage multiple projects while meeting timelines and deliverables.

Required Skills:

  • Strong experience with Microsoft 365 Productivity Suite.
  • Experience working on IT Infrastructure projects.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to multitask and prioritize multiple projects.
  • Self-starter with strong ownership and customer-service focus.

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