Daikin Europe NV

Service Sales Engineer | Service & Solutions

Daikin Europe NV Vila do Conde, Portugal

Industrial Machinery Manufacturing · 501-1,000 employees

Oct 19
solutions-engineer Mid (2-5 yrs) Full-time Portugal
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About the role

You will manage and develop a portfolio of after-sales customers while identifying new business opportunities to drive sustainable growth. Additionally, you will define commercial strategies, prepare proposals, and collaborate with teams to ensure an excellent customer experience.

What they look for

Mechanical Engineering After-sales Service Business Development Customer Engagement HVAC Systems Hydronic Systems Commercial Strategy Market Analysis Negotiation Communication Skills Relationship Building Results-oriented Organizational Skills Teamwork

Requirements

Candidates must hold a degree in Mechanical Engineering or a related field and possess previous experience in commercial after-sales roles. Strong communication skills, a results-oriented mindset, and knowledge of Hydronic Systems are highly valued.

Benefits

Health Insurance 25 Days of Annual Leave Birthday Leave Free Coffee and Fresh Fruit in the Office Exclusive Discounts and Partnerships with Well-being Providers Learning and Development Opportunities Career Growth Opportunities

Full description

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a major Japanese company and the world's largest producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and refrigeration technology.

Daikin Portugal (DAPT) is one of DENV's sales affiliates, with offices in Paço D'Arcos (head office) and Vila do Conde. Visit our website to find out more about us!

Service Sales Engineer | Service Business – Service & Solutions

📍Vila do Conde

At Daikin, we create innovative climate control and air quality solutions that transform spaces into more comfortable, healthier and more efficient environments. More than just technology, we are driven by the positive impact we have on people's well-being and by our commitment to a more sustainable future.

We have been certified as a Great Place to Work® for four consecutive years, a recognition that reflects our culture of trust, collaboration and the continuous development of our people.

If you're looking for a challenge in the after-sales environment, where you can combine technical expertise, business development and close customer engagement within the HVAC industry, this opportunity is for you.

🎯 Your Role

You will be responsible for developing and managing a portfolio of after-sales customers, identifying business opportunities and contributing to the sustainable growth of the Service Business area.

In your day-to-day work, you will:

  • Manage and develop a portfolio of after sales customers, understanding their needs and identifying growth opportunities.
  • Analyse market trends and business potential to define effective commercial strategies.
  • Monitor commercial performance and implement actions that contribute to achieving established objectives.
  • Identify and develop new business opportunities.
  • Prepare commercial proposals, support negotiations and ensure successful deal closure.
  • Define short-, medium- and long-term strategies, maximising existing services and contributing to the expansion of the service portfolio.
  • Work closely with different teams to ensure an excellent customer experience.

🔎 What We Are Looking For

  • Degree in Mechanical Engineering or a related field.
  • Previous experience in commercial roles related to after-sales services.
  • Knowledge of, or experience with, Hydronic Systems (HVAC) will be considered an advantage.
  • Excellent communication skills and the ability to build long-term, trust-based relationships with customers.
  • Strong results-oriented mindset and business development focus.
  • Ability to analyse situations and define effective commercial strategies.
  • High level of responsibility, autonomy and organisational skills.
  • Team-oriented mindset and collaborative approach.

💙 Our Benefits

At Daikin, we care about our people and their well-being. That's why we offer:

  • Health Insurance
  • 25 Days of Annual Leave
  • Birthday Leave
  • Free Coffee and Fresh Fruit in the Office
  • Exclusive Discounts and Partnerships with Well-being Providers
  • Real Opportunities for Learning, Development and Career Growth
  • The Chance to Be Part of a Market-Leading Global Company Committed to Sustainability

👉 Apply Now

Join our team and become part of an organisation that is shaping the future of climate control solutions.

Would you like to learn more about what Daikin has to offer? Visit: https://careers.daikin.eu/dapt/?locale=pt_PT

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.

Good climate starts with people

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.

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