Analyst I Business Process Transactions//RR-0473701
DXC Technology Noida, Uttar Pradesh, India
IT Services and IT Consulting · 10,001+ employees
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About the role
The analyst will support incoming volume and workload distribution for LifeLoans processes. Responsibilities include managing documentation, reporting, and facilitating knowledge transfer.
What they look for
Requirements
The role requires managing specific service level agreements and maintaining high performance targets. Candidates should be capable of handling operational tasks within a business process services environment.
Full description
Job Description:
Life BPS OPS: 1 . Attrition replacement of Jai Kumar; EID: 11592134; End Date: 6/18/2026. 2. This position is to support the IVari PHS incoming volume and current workload distribution. The role involves managing documentation, reporting, and knowledge transfer processes. Resource will be working on Work type - LifeLoans" . 3. SLA Description: SLA Target - Tier 1 # - 95% (5 days), Tier 2 # - 98% (7 days) SLA Target: SLA Target - Tier 1 # - 95%, Tier 2 # - 98% SLA Actuals: July and Aug 100% Penalty Dollars: $4500 monthly.
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