Overnight Engineer / Security Officer
Inside & Out Maintenance LLC Charleston, South Carolina, United States · $38K/yr
Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.
About the role
The Overnight Engineer/Security Officer is responsible for maintaining the hotel's mechanical and building systems while ensuring the safety and security of guests and property. This role involves conducting regular patrols, responding to maintenance requests, and managing emergency situations during overnight hours.
What they look for
Requirements
Candidates should have previous experience in maintenance or security and possess basic knowledge of electrical, plumbing, and HVAC systems. The role requires the ability to work overnight shifts, perform physical tasks, and demonstrate strong problem-solving and communication skills.
Full description
Description
The Overnight Engineer / Security Officer is responsible for ensuring the safety, security, functionality, and overall condition of the hotel during overnight hours. This dual-role position combines general maintenance duties with security responsibilities to provide a safe, comfortable, and well-maintained environment for guests, employees, and hotel property.
The ideal candidate is dependable, proactive, detail-oriented, and capable of working independently while responding effectively to maintenance issues, emergencies, and guest requests.
### Key Responsibilities
**1. Engineering & Maintenance**
* Perform routine inspections of the hotel's mechanical, electrical, plumbing, HVAC, and other building systems.
* Respond promptly to overnight maintenance requests from guests and hotel staff.
* Troubleshoot and perform minor repairs involving plumbing, electrical fixtures, lighting, HVAC systems, doors, locks, and general hotel equipment.
* Monitor critical building systems and report any irregularities or malfunctions.
* Conduct preventive maintenance tasks according to hotel standards and established schedules.
* Ensure all maintenance areas, equipment rooms, and workspaces remain clean, safe, and organized.
* Document all maintenance activities, repairs, and unresolved issues in the engineering logbook.
* Communicate major maintenance concerns to the Chief Engineer or management.
**2. Security & Safety**
* Conduct regular interior and exterior security patrols of the hotel property.
* Monitor entrances, exits, parking areas, stairwells, hallways, and other designated areas.
* Identify and report suspicious activities, unauthorized individuals, and potential safety hazards.
* Monitor security cameras and alarm systems, when applicable.
* Respond professionally to noise complaints, disturbances, and security-related incidents.
* Ensure emergency exits, fire doors, and evacuation routes remain accessible and unobstructed.
* Assist with emergency response procedures, including fire alarms, medical emergencies, evacuations, and other incidents.
* Complete detailed security incident reports and maintain accurate records of overnight activities.
* Coordinate with emergency services or law enforcement when necessary, following hotel policies.
**3. Guest Service & Support**
* Respond promptly and courteously to guest requests involving maintenance, safety, or security concerns.
* Provide assistance to the Front Desk team during overnight operations as needed.
* Handle guest complaints professionally and escalate unresolved situations to management.
* Maintain a professional appearance and demonstrate excellent customer service at all times.
* Respect guest privacy and confidentiality.
**4. Overnight Operations & Reporting**
* Complete scheduled overnight property inspections and safety checks.
* Monitor and secure restricted areas, storage rooms, and service entrances.
* Maintain accurate daily maintenance and security logs.
* Report unusual incidents, equipment failures, property damage, or safety concerns.
* Communicate pending maintenance requests and incidents to the incoming morning team.
* Follow all hotel policies, safety procedures, and operational standards.
### Performance Expectations
The Overnight Engineer / Security Officer is expected to maintain a secure hotel environment, respond efficiently to maintenance and security concerns, complete assigned inspections and preventive maintenance tasks, and ensure accurate communication between overnight and daytime operations.
**Primary Objective:** To protect hotel guests, employees, and assets while maintaining the property's operational functionality and safety throughout the overnight shift.
Requirements
### Qualifications & Requirements
* Previous experience in hotel maintenance, building engineering, security, or a similar position preferred.
* Basic knowledge of electrical, plumbing, HVAC, and general building maintenance.
* Familiarity with hotel safety and emergency procedures.
* Ability to identify problems, troubleshoot equipment, and perform minor repairs independently.
* Strong observation, communication, and problem-solving skills.
* Ability to handle emergency situations calmly and professionally.
* Basic computer skills for completing reports and maintenance logs.
* Ability to work overnight shifts, weekends, and holidays.
* High school diploma or equivalent preferred.
* Relevant maintenance or security certifications are a plus.
* Ability to maintain guest and employee confidentiality.
### Physical Requirements
* Ability to stand and walk for extended periods.
* Ability to climb stairs, bend, kneel, and reach as required.
* Ability to lift and carry up to 50 lbs, with or without reasonable accommodation.
* Ability to perform indoor and outdoor property inspections under varying weather conditions.
* Ability to respond promptly to emergencies throughout the hotel property.
### Key Competencies
* Reliability and accountability
* Attention to detail
* Safety and security awareness
* Technical troubleshooting
* Independent decision-making
* Effective communication
* Guest service excellence
* Emergency response readiness
* Time management and teamwork
