Database Operation Engineer
Johnson Matthey Kuala Lumpur, Kuala Lumpur, Malaysia
Chemical Manufacturing · 5,001-10,000 employees
About the role
You will provide day-to-day Level 2 operations support for global database infrastructure, including installation, monitoring, and troubleshooting. You are also responsible for managing service requests, incidents, and change requests while adhering to BCP/DR processes.
What they look for
Requirements
The role requires 3-5 years of technical experience with Microsoft SQL Server and Azure SQL environments. Candidates should possess strong troubleshooting skills and a working knowledge of ITIL principles and infrastructure management.
Benefits
Full description
At Johnson Matthey, your work will matter. As a Database Operation Engineer, you’ll join a world leader in platinum group metals with over 200 years of history and innovation. You’ll help tackle the world’s biggest challenges - cutting emissions, powering modern society and enhancing lives - as we continue to apply, refine and recycle metals that matter, for a healthier and more resilient future.
You will provide day to day Level 2 operations support for JM’s Global Database infrastructure and supports activities that requires database support through the use of database performance analysis tools, such as SolarWinds Database Performance Analyzer (DPA).
The role:
As a Database Administrator, you will help drive our goals by:
- Provide implementation and technical support; including planning, installation, ongoing management, monitoring, troubleshooting, and decommissioning, following operational policies and processes that are compliant with JM IT’s standards.
- Analyze, troubleshoot and implement approved and standardized resolutions.
- Monitor environments; respond to service requests, incidents, change requests, and problem management.
- Troubleshoot incidents and problems as reported by users and maintain a secure systems environment.
- Adhere to and execute the approved BCP/DR process.
Key skills that will help you succeed in this role:
- Significant operational experience in Microsoft SQL Server
- 3-5 years technical experience, Azure SQL environments, Powershell
VMware, Server, Network, Firewall, Server, Backup (native/Veeam), Restore, DR, Security is highly desirable, excellent communication skills
- Critical Thinking ability in resolving technical issues,
- Working knowledge of planning, installation, on-going management, monitoring, troubleshooting, and decommissioning of IT services and technologies.
- Good understanding of importance of process compliance and standardization.
- Awareness of ITIL principles.
Even if you only match some of the skills, we’d love to hear from you to discuss further!
What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:
- EPF Employer contribution of 15%
- Life Insurance, Medical Coverage for Dependents
- Dental and Optical Claims (Pay and Claim – for Employee)
- Competitive annual bonus plan
Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!
At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.
For any queries or accessibility requirements, please contact GlobalRecruit@matthey.com. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.
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To submit your application, please click the "Apply" button online.
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
