CPQ Solutions Engineer

SUMMARY The CPQ Solutions Engineer is responsible for the administration, configuration, maintenance, support, and continuous improvement of the company's CPQ and product configurator platforms. This role serves as the primary subject matter expert and super user for CPQ-related applications, ensuring accurate product configuration, pricing, and quoting processes. The position combines business process expertise with systems administration responsibilities and works closely with Sales, Operations, Product Management, Pricing, IT, and ERP teams to support business objectives, system enhancements, user adoption, and operational excellence.

JOB DUTIES

• Manage, configure, maintain, monitor, and support CPQ and product configurator applications, including configuration rules, workflows, product data, pricing logic, and system upgrades.
• Provide production support, manage trouble tickets, investigate root causes, and implement solutions for CPQ, configurator, pricing, and quoting-related issues.
• Build, test, validate, and deploy configuration, pricing, and quoting changes to ensure accuracy, data integrity, performance, scalability, and business alignment.
• Collaborate with Sales, Operations, Product Management, Pricing, IT, and other stakeholders to gather requirements, improve business processes, and enhance user experience.
• Support ERP integrations, implementations, and system transitions by assisting with setup, testing, configuration, data validation, and user acceptance activities.
• Serve as the CPQ super user by providing training, documentation, best practices, user support, and change management activities.
• Generate reports, data extracts, and analytics to support decision making, operational performance, and system optimization efforts.
• Monitor application quality and performance through testing, maintenance, issue tracking, and continuous improvement initiatives.
• Document system configurations, business rules, operating procedures, testing results, and training materials.
• Present recommendations, enhancements, and project updates to management and cross-functional teams for review and approval.
• Ensure data accuracy, security, and compliance with company policies and governance standards.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Computer Science, Business, Information Technology, Engineering, or a related field.
• Typically requires zero (0) to two (2) years of related experience or equivalent experience.
• Experience with CPQ, product configurator, quoting, pricing, ERP, CRM, or other business systems is preferred.
• Experience supporting business applications, system configuration, testing, troubleshooting, or process improvement initiatives is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Understanding of application configuration, maintenance, administration, and support.
• Ability to troubleshoot, resolve, and escalate system issues as appropriate.
• Understanding of pricing, product data, configuration logic, quoting processes, and business workflows.
• Knowledge of ERP, CRM, CPQ, or related enterprise business systems.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Strong analytical, documentation, organizational, and problem-solving skills.
• Ability to work independently while collaborating across Sales, Operations, Pricing, Product Management, and IT teams.
• Basic understanding of technology architecture, integrations, client/server environments, and business system dependencies.
• Ability to manage multiple priorities and meet deadlines in a changing environment.

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.