Product Designer, Trust & Safety
Meta United States · $250K–$312K/yr
Software Development · 10,001+ employees
About the role
Lead the design vision and strategy for trust and safety experiences across Instagram, focusing on youth safety and creator protections. Drive alignment across cross-functional teams including Product, Policy, Engineering, and Legal to deliver intuitive, human-centered experiences.
What they look for
Requirements
Requires a minimum of 8 years of experience in product design with a strong background in content design and systems thinking. Candidates must have experience operating at a principal or staff-level leadership capacity within large-scale, ambiguous domains.
Benefits
Full description
Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich.
We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design.
This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company.
Responsibilities
- Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features
- Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX
- Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
- Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
- Define and elevate the craft of content-informed product design — mentoring designers and raising the bar for how we communicate sensitive topics at scale
- Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences
Minimum Qualifications
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and a minimum of 8 years of experience in a relevant field
- 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
- Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
- Experience with mobile-first, consumer-social product design at scale
- Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers
- Comfort navigating ambiguity across design, product, policy, engineering, and legal
Preferred Qualifications
- Experience designing for teens/youth or family safety contexts
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
- Understanding of the creator ecosystem and the tools that help drive better outcomes
- Ability to turn regulatory requirements into a human-centered, intuitive user experience
- Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Strategic vision at the portfolio/program level
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
$250,000/year to $312,000/year + bonus + equity + benefits
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