About the role

The role serves as a strategic bridge between business units and the technology organization to translate business needs into scalable solutions. Responsibilities include developing data dashboards, managing project deliverables, and leading process automation initiatives.

What they look for

SQL Power BI Excel DAX Power Query Python Shell scripting Business intelligence Data analytics API integrations Process automation Project management Stakeholder management Data quality Oracle SQL Developer Agile

Requirements

Candidates must have at least 5 years of experience in business intelligence or data analytics roles with proficiency in SQL, Power BI, and Excel. A bachelor's degree in a relevant field is required, and experience in agile environments is essential.

Benefits

Flexible hybrid work model Career development Ongoing training Learning opportunities Competitive benefits

Full description

Company Description

WHO WE ARE

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

Job Title: Technical Business Systems Analyst

JOB SCOPE

Serve as a strategic bridge between Business Units and the Business Technology (BT) organization, driving data-informed decision-making, streamlining processes, and translating business needs into scalable technology solutions. This role ensures alignment with both regional directives in the local Mexico City region and BT standards.

KEY RESPONSIBILITIES

Strategic & Operational Alignment

•Partner with business stakeholders to gather and interpret functional requirements.

•Ensure regional initiatives are consistent with global BT strategy, standards, and governance.

Data Analytics & Reporting

•Develop and maintain dashboards and reports using Power BI, Excel, and SQL.

•Analyze data to support performance tracking, business insights, and strategic decisions.

Project Management

•Assist in planning, executing, and delivering BT projects.

•Collaborate with cross-functional teams to define project scope, milestones, and deliverables.

Process Optimization & Automation

•Identify opportunities for process automation and system enhancements.

•Lead or support API integrations and digital transformation initiatives.

Stakeholder Engagement & Change Management

•Act as a liaison between business units and the BT team to facilitate communication.

•Support change management efforts and drive user adoption of new tools and processes.

THE CANDIDATE PROFILE

Technical Skills

•5+ years of experience in business intelligence, data analytics, or IT-business interface roles.

•Proficient in: SQL (Oracle SQL Developer, SQL Server) Power BI, Excel (Advanced), DAX, Power Query Python and Shell scripting (preferred)

•Demonstrated experience in: Developing business and commercial reports Managing data quality and compliance KPIs Leading API integrations and automation projects

•Strong analytical thinking, communication, and stakeholder management capabilities.

Core Competencies

•Fluent in English; Spanish or French is a plus.

•Highly valued certifications:

- Lean Six Sigma

- Data Analytics - Finance for Non-Financials

- Project Management (e.g., PMP, Agile)

Education

Bachelor’s degree in Information Systems, Data Science, Engineering, or Business. Master’s degree is preferred.

Experience

•Minimum 5 years working in agile team environments.

•Prior experience with Oracle systems is preferred.

Location

Ciudad de México/Mexico City (Hybrid – 2 days onsite, 3 days remote)

Qualifications