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Ricoh

REGIONAL BUSINESS ANALYST

Ricoh Malaysia

Information Technology & Services · 10,001+ employees

Oct 21
business-analyst Mid (2-5 yrs) Full-time Malaysia
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About the role

The Regional Business Analyst acts as a liaison between IT, business users, and third-party vendors to gather requirements and recommend solutions. They are responsible for conducting system integration testing, preparing training materials, and supporting system go-live activities.

What they look for

Business Analysis D365FO D365CE ERP System Implementation System Integration Testing Requirements Gathering Process Standardization Process Harmonization Microsoft Platform Application Development User Acceptance Testing Problem Solving Analytical Skills Training Delivery Stakeholder Management

Requirements

Candidates should have a university degree in Computer Science or a related field and 3-5 years of business analysis experience. Proficiency in ERP systems, specifically D365FO/CE, and strong analytical skills are required.

Full description

Job Summary

Regional Business Analyst is responsible for liaison between IT and business users as well as IT and 3rd party vendors.

Job Description

  • Act as the liaison between IT and business users as well as IT and 3rd party vendors.
  • Conduct business/technical requirements gathering sessions to produce business process and functional requirement related documentation.
  • Understand the business needs, balance the requirements amongst business stakeholders and recommend solutions.
  • Conduct system integration testing and assist in customization development trouble-shooting.
  • Prepare test plan/test script, test Report and UAT log.
  • Prepare training materials and Provide User training.
  • Support user acceptance testing.
  • System go-live supports.
  • Work closely with local and regional team.

Education

  • University graduate preferable in Computer Science, information System, or related discipline.
  • 3-5 years of relevant working experience in business analysis.

Skills

  • Knowledge and practical experiences in D365FO/CE.
  • At least two years’s hands-on experience with ERP system analytical and problem solving skills along with being organized, structure and assertive.
  • Proficient in English, Cantonese and Mandarin preferred.
  • Experience in Application development and ERP system implementation will be an advantage.
  • Experience in process standardization and harmonization is strongly preferred.
  • Experience in Microsoft Platform is an advantage
  • Ability to deliver according to schedule and quality criteria.
  • Proactive, fast learning, self-motivated and able to work under pressure and independently.
  • Strong analytical and problem solving skills along with being organized, structure and assertive.
  • Proficient in English, Cantonese and Mandarin preferred.
  • Experience in Application development and ERP system implementation will be an advantage.
  • Experience in process standardization and harmonization is strongly preferred.
  • Experience in Microsoft Platform is an advantage

Note:

  • Scope of work will be revised depending on the management needs or request. Others related duties as and when assigned by the superior from time to time

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