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SafeRide Health

Data Analyst - Healthcare Encounters

SafeRide Health United States · $80K–$150K/yr

Hospitals and Health Care · 501-1,000 employees

5 d ago
Remote data-analyst Mid (2-5 yrs) Full-time United States
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About the role

The Data Analyst will manage end-to-end encounter workflows for a portfolio of Medicaid and Medicare Advantage clients. This involves generating 837 healthcare encounter files, coordinating rejection remediation with engineering, and reporting performance metrics to stakeholders.

What they look for

SQL Data analysis Excel Tableau QuickSight Stakeholder management Client management Process management Project management Healthcare operations EDI 837 encounter files SFTP workflows Rejection management Communication skills Problem-solving

Requirements

Candidates must have strong SQL and data analysis skills, along with experience in client management and healthcare operations. Proficiency with EDI, 837 files, and project management methodologies is highly preferred.

Benefits

Competitive salary Annual bonus opportunities Remote work Flexible hours Health insurance Dental insurance Vision insurance 401(k) with company match Generous PTO 10 paid company holidays Paid parental leave Career growth opportunities

Full description

About the Role:

SafeRide Health is seeking a Data Analyst with a high degree of ownership, customer focus, and follow-through to own encounter operations and stakeholder management for a portfolio of Medicaid and Medicare Advantage clients.

 

This role sits at the intersection of data, healthcare operations, and client service - working with clients and internal teams to turn complex requirements and encounter data into clear action.

 

You’ll manage the end-to-end encounter workflow for approximately 6–8 clients, gather requirements, and serve as the bridge between clients, business teams, and engineers to ensure effective collaboration and delivery.

Required Qualifications:

  • Excellent communication skills and strong stakeholder and client-management skills across technical and nontechnical audiences
  • Experience using SQL for supporting various Business and Data Operations.
  • Demonstrated data-analysis skills using Excel, Tableau, QuickSight, or comparable tools
  • Structured problem-solving and process-management experience; Six Sigma, Scrum, or Kanban certification preferred

Preferred Qualifications:

  • Project Management experience - ability to own a multi-step operational workflow, investigate issues, and drive through resolution
  • Healthcare, Medicaid, encounters, EDI, or related payer/health-plan experience
  • Experience with 837 encounter files, SFTP workflows, response files, or rejection management

What Success Looks Like:

  • Own encounter-management responsibilities for approximately 6–8 clients
  • Generate 837 healthcare encounter files, submit files to client destinations (typically SFTP), and track response files
  • Triage and coordinate remediation of rejections with engineering and internal teams
  • Report ongoing performance and SLA metrics and translate data into business decisions

Benefits:

  • Competitive salary and annual bonus opportunities
  • Remote with flexible hours
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Generous PTO, 10 paid company holidays, and paid parental leave
  • Career growth opportunities in a mission-driven organization

About Us:

SafeRide Health is a technology and services company committed to eliminating transportation barriers to healthcare. By combining our proprietary tech platform with a nationwide network of vetted transportation providers, we empower payers and health systems to deliver smarter, more reliable non-emergency medical transportation.

Our platform supports the nation’s largest Medicare Advantage, Medicaid, and provider programs - improving health outcomes and patient experiences at scale.

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