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Arrow Electronics

Field Sales Engineer

Arrow Electronics New Taipei, Taiwan

Technology, Information and Internet · 10,001+ employees

Yesterday
solutions-engineer Mid (2-5 yrs) Full-time Taiwan
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About the role

The Field Sales Engineer acts as a liaison between customers and internal resources to manage sales orders, backlog, and billing discrepancies. They ensure high levels of customer satisfaction by proactively anticipating requirements and resolving issues before order entry.

What they look for

Customer Service Sales Order Entry Backlog Management Billing Invoice Discrepancy Resolution Problem-solving Detail Oriented Electronic Components Industry Knowledge Product Cycle Understanding Manufacturing Procedures Communication

Requirements

Candidates typically require a 4-year degree and 2-4 years of related experience, or an advanced degree. A solid understanding of the electronic components industry, product cycles, and manufacturing procedures is essential.

Benefits

Medical Insurance Dental Insurance Vision Insurance Life Insurance Performance Bonus Paid Time Off Special/Extra Leave Growth Opportunities

Full description

Position:

Field Sales Engineer

Job Description:

What You'll Be Doing

  • Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
  • Serves as a liaison between Arrow’s internal resources, vendor resources and customers.
  • Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective processes.
  • Resolves discrepancies with the customer prior to order entry.
  • Enters sales orders into the Arrow system.
  • Review backlog report to fulfill orders most effectively.
  • Meets customer service agreements established in SOW
  • Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims

What We Are Looking For

  • Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
  • Could Work within established procedures with a moderate degree of supervision
  • Problem-solving, and detail oriented.
  • Solid understanding of product cycle and manufacturing procedures of customer
  • Solid knowledge on products and technology development in the electronic components industry

What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Performance Bonus
  • Paid Time Off
  • Special/Extra Leave
  • 5-Day Work Week
  • Growth Opportunities
  • And more!

About Arrow Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:

TW-Taipei, Taiwan (Jian-Yi Rd)

Time Type:

Full time

Job Category:

Sales

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