Netenders Holding

Salesforce CRM Lead

Netenders Holding

Apparel & Fashion · 51-200 employees

20 h ago
salesforce Mid (2-5 yrs) Full-time
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About the role

The Salesforce CRM Lead will manage and optimize the company's Salesforce ecosystem, including automation, reporting, and CRM integrations. They will also collaborate with cross-functional teams to improve sales productivity, lead conversion, and overall commercial performance.

What they look for

Salesforce Sales Cloud Salesforce Flow CRM Automation Sales Operations Data Analysis Reporting Excel Google Sheets SQL BI Tools API Integrations Workflow Automation B2B Sales E-commerce Salesforce Administration

Requirements

Candidates must have 3-5 years of hands-on Salesforce experience with strong proficiency in Sales Cloud, Flow, and CRM automation. Excellent analytical skills and experience with data tools like SQL or BI are required, along with a proactive, results-oriented mindset.

Benefits

Competitive salary Performance-based incentives

Full description

Location: Barcelona, Spain | Full-time

About Netenders

Netenders is an international e-commerce group operating across Europe and North America through brands including Wordans, Needen, Ntextil and Egotier.

We are looking for a hands-on Salesforce CRM Lead to take full ownership of our Salesforce ecosystem, sales automation, reporting and commercial performance optimization.

Key Responsibilities

Salesforce Administration & Automation

  • Manage and optimize Salesforce Sales Cloud.
  • Build and maintain workflows using Salesforce Flow.
  • Automate lead assignment, qualification and follow-ups.
  • Manage CRM integrations with internal and external systems.
  • Ensure data quality and reliability.

Sales Operations & Performance

  • Optimize sales pipelines and lead conversion.
  • Improve sales team productivity and response times.
  • Identify and eliminate operational bottlenecks.
  • Implement AI-powered sales automation solutions.
  • Collaborate with Sales, Customer Service, Marketing and IT teams.

Reporting & Analytics

  • Develop automated daily and weekly sales reports.
  • Build performance dashboards by country, brand and salesperson.
  • Track leads, opportunities, conversion rates and revenue.
  • Analyze sales performance and recommend improvements.
  • Ensure accurate and actionable reporting for management.

Required Profile

  • 3–5+ years of hands-on Salesforce experience.
  • Strong knowledge of Sales Cloud, Salesforce Flow and CRM automation.
  • Excellent analytical and reporting skills.
  • Experience with Excel, Google Sheets and preferably SQL or BI tools.
  • Experience with API integrations and workflow automation.
  • Understanding of B2B sales operations and e-commerce.
  • Fluent English; French or Spanish is a plus.
  • Salesforce Administrator certification is highly valued.
  • Independent, proactive and results-oriented.

What We Offer

  • Full-time position based in Barcelona.
  • Direct collaboration with senior management.
  • Ownership of CRM operations and automation projects.
  • International and fast-moving e-commerce environment.
  • Competitive salary with performance-based incentives.

We are looking for someone who can execute, automate and deliver measurable results, not simply manage projects.

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