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Telstra

SRE Engineer

Telstra Melbourne, Victoria, Australia

Telecommunications · 1,001-5,000 employees

6 h ago Closes in 2d
sre Senior (5-10 yrs) Full-time Australia
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About the role

The SRE Engineer will lead multi-location teams to ensure the reliability, resilience, and efficiency of Telstra Inventory platforms. They are responsible for driving automation, improving observability, and managing complex incident responses to minimize service disruptions.

What they look for

SRE DevOps Incident Management Automation Observability Root-cause Analysis Capacity Planning Operational Readiness Telemetry Dashboarding Stakeholder Management Release Management Troubleshooting Reliability Engineering Infrastructure Management

Requirements

Candidates must have at least 5 years of experience in SRE roles, specifically supporting complex, business-critical production environments. Extensive domain knowledge of Telstra Inventory systems like TNI, Cramer-LI, and TPD is required.

Full description

Employment Type

Permanent

Closing Date

13 Nov 2026 11:59pm

Job Title

SRE Engineer

Job Summary

Job Description

What You'll Do:

  • Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services.
  • Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working.
  • Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience.
  • Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues.
  • Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies.
  • Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort.
  • Improve observability through dashboards, alerts and telemetry using logs, metrics and traces.
  • Strengthen change and release management through operational readiness assessments, deployment support and rollback planning.
  • Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency.
  • Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage.
  • Standardise operational practices, tooling and reporting across environments.
  • Support capacity planning, environment readiness and operational risk management.
  • Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement.

 

About You:

  • Minimum 5 years’ experience as an SRE Engineer, ideally supporting complex, business-critical production environments.
  • Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD.
  • Proven experience leading multi-location engineering and/or operations teams.
  • Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives.
  • Strong experience in production incident management, root-cause analysis and problem management.
  • Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement.
  • Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.

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